Pei Wei Asian Kitchen

Today I was in Phoenix and saw Pei Wei as I was driving by. It was around 10:30 when they opened, and they were already cooking up a storm and it smelled AMAZING! I was immediately greeted and asked if he could help me. Poor guy didn’t have any clue what he was getting himself into 😂. I asked lots of questions about their new menu, and if I could substitute and add things. He answered everything with a smile and kindness. He asked me if I was a Rewards member and when he told me I could get 2 entrees for $18, I was in & it saved me $6. GREAT JOB ADRIAN! Thank you for starting my day off on the right foot, and Thank You to everyone that was working today on opening shift. Everything was great!!!

Girl in the front was super nice, but food itself was kinda disappointing, noodles with orange chicken (yes different meat was it) for almost $16 after tax, is overpriced for the quality I received. My first time at a Pei Wei ever too.

Visited for lunch on Tuesday and the food was incredible! Hot and tasty. I also couldn't help but notice the exemplary service of Guadalupe. This lady made the visit even more pleasant. Super focused on customer service and making sure that we had everything we needed and more! Highly Recommended!

BAD customer service! I entered the restaurant with my mom, the cashier didn't hear mom my lettuce wrap. Only my mom's plate came out. I went back to the cashier because, we noticed she didn't charge the lettuce wrap but that was the 1st thing that was ordered. Instead apologizing she began arguing with me. Saying that my mom never ordered the lettuce wrap. I do not recommend this place.

I ordered chicken and Broccoli...I got chicken and ??steak..almost no broccoli to speak of and that was not steak...it had almost no texture and very little steak flavor. Ordered chicken egg rolls...got pork. $21.00 dollars of takeout dissapontment. Wasn't willing to drive back for that. Won't go again.