Pei Wei Asian Express

The Outlet Collection at Riverwalk, 500 Port of New Orleans Pl, New Orleans, LA · Chinese restaurant

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in The Outlet Collection at Riverwalk, 500 Port of New Orleans Pl, New Orleans
#1
of 1 restaurants
City Percentile
0%
rating percentile
Address
Pei Wei Asian Express, The Outlet Collection at Riverwalk, 500 Port of New Orleans Pl, New Orleans, LA 70130
Phone
(504) 301-2450
Website
www.peiwei.com/louisiana/544-outlet-collection-at-riverwalk-mall
Status
Closed · Opens 11 AM Sat

Pei Wei Asian Express is a restaurant located in The Outlet Collection at Riverwalk, 500 Port of New Orleans Pl, New Orleans, LA. It is one of 1 restaurants listed in The Outlet Collection at Riverwalk, 500 Port of New Orleans Pl, New Orleans. Its 3.2-star rating matches the The Outlet Collection at Riverwalk, 500 Port of New Orleans Pl, New Orleans city average of 3.2 stars. Based on combined rating and review volume, it currently ranks first among restaurants in The Outlet Collection at Riverwalk, 500 Port of New Orleans Pl, New Orleans. There are 10 photos associated with this location.

Hours

Friday11 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Roberto Rodriguez · Feb 2026

The service was atrocious. It looks like that was a horrible time serving people. I don't expect those places to give military discount, but she was really rude when she said no to me then I went and bought my kids some food at raising Cane's. And they were so great giving me service and giving me military discount. Apart from that I asked for Sriracha sauce and she charged me $.55 per pack. I understand that I guess we're getting a recession but apart from not giving a discount and they still charging apart from sauces. The food is so far it does not taste good. It is a small portion for a high price talk about shrink inflation. Lowest I do not recommend this food at all. The funniest thing about this is literally the person is counting how many shrimp she puts in your plate. Jesus Chris

★★★★★ 5.0 Emo zai (Emozai) · Feb 2026

The food was tasty and worth trying. However, the waiting time was long due to slow service and having only one cashier. Not accepting card payments was also inconvenient. There is room for improvement in customer service and communication. With better service, this place could be much better.

★☆☆☆☆ 1.0 Anaya Baker · Mar 2026

The people are rude! Service sucks and food is below average. They have attitudes immediately then they act like they can't understand you whenever you ask for/about something. Then started complaining to other customers because other customers in line were leaving without paying because of the service. This mall is basically for tourists, you would expect better service and attitudes. Our food was also an upcharge close to closing time and they were still being skimpy with the servings. I’ve never seen so much of the bottom of my plate before I’ve even touched it. I asked for more and they rudely denied and demanded us to pay saying “the food is done”. Food could more taste/seasoning as well. For the price to serving ratio in addition to the service, I won’t be returning.

★★★★★ 5.0 Meher Dhaliwal · Jan 2026

This place was lowkey life changing. Stopped by on a school trip and literally came back all 3 days we were here for their orange chicken and noodles. So delicious, they have generous portions and it's very reasonably priced! I would definitely recommend for a nice quick bite!

★★★☆☆ 3.0 Ape Traveler · Jun 2025

We bought food here - Pei Wei, in Riverwalk New Orleans. The food that I ordered is so yummy!. What i didn't like is how their staff deal with their customers. I experienced impolite manner, but maybe they are just tired or maybe I just misinterpreted them differently. Overall, we had an excellent dinning experience.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chinese restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.