Peet's Coffee

Since the moment I started coming here, it’s felt like home. From the warm “welcome in” every time you enter, to the hearty acknowledgment as you exit, this place is the real deal. They not only remember your order, but your name and use it each time - for every customer. If you’ve been gone long, they’ll comment how they’ve missed you - genuinely. I’ve sat here til closing enough times to witness them being just as warm and welcoming when someone comes in within three minutes of closing as they were at the start of the day: no eye roll or frustration, but a genuine “welcome in” once again. What a standout. It’s the coffee place where you truly feel like family. Kudos to solid training and management, Sarah! Isaac, Sam, Candace, and the whole team – you really make this place super special

i like their matcha latte (especially the blushing rose one). honestly peet whoever peet is, is a genius for the protein matcha. great way to meet macros while having a treat. they did mess up my matcha latte order once by putting coffee in it. i spent the next thirty minutes sitting on the porcelain throne

I’ve order online pickup at least 4 times over the last 2 years. I’ve tried ordering my drink, just as it comes, tastes like one big cup of milk. So I’ve gone again, and tried adding extra shots (even though when I go to any Petes in San Jose, I never have to do so) still tastes the same, how’s that even possible? If I’m adding 2-3 EXTRA shots, sorry but I should be able to taste that. Also, the staff is always rude.

I came in at 4:55pm on 12/14/25. This Morgan Hill store closes at 6pm. I ask for a drip coffee and told me they were out of drip coffee. The person explains further they don't make drip coffee an hour before they close. Wow! What poor customer service. This place clearly doesn't prioritize customer satisfaction. I won't be coming back.

Worst Peet’s I have ever went to. Whoever the three girls were that were working on Monday 11/3/25 around 10:30am need to learn how to properly attend to customers and do their jobs. Why did I have to wait so long for my 2nd drink while there were 3 baristas surrounding a table begging for tips? The Filipino girl that was making my drink that day poured espresso in my wife’s chai latte because how distracted she was from talking to customers who weren’t even ordering. It took her almost 5 minutes to pour that shot btw because she wasn’t at her station. I had to go back and get it replaced and all she said was “guess they didn’t like it”. I didn’t like the drink because it was made wrong. When I went back inside one of the girls I believe her name was Carmen was still talking to customers a