Peet’s Coffee

Ordered the main strawberry latte on the picture that was the seasonal drink (literally plastered all over the store). Staff didn’t know what it was, how to make it, or how to put it in the system. The receipt says “Strobiry.”

I ordered a havanna cappuchino from a Peets at the Dulles Airport concourse B. The barista did not know what condensed milk was, and when showed what it was it looked like she gave up pumping condensed milk because it was too thick. She and the other employees had a conversation in a non english language where they were laughing about my order in front of me as if I did not understand the general subject of the conversation they were having. I question if my coffee was made correctly, and I do not feel comfortable with the employees speaking a language other than English after I had asked them to use condensed milk instead of regular milk.

My bank showed this as "Chick-fil-A" transaction which was odd . I wanted to flash it as fraud at first but realized it was for Peet's Coffee. So don't be alarmed if that shows up. I really didn't want to write a review for this place, but I had to mention the "Chick-fil-A" situation. That being said the service is trash, I get being in a rush, but the guy behind the counter has some of the worse customer service I've encountered. I really like Peet's, but I can't go back to this stand.

This is absolutely disgusting. How can you possibly mess up brownies? I paid just over eight dollars for a brownie and a small coffee. The coffee is bitter, like it's burned. The brownie tastes like it was dipped in battery acid. It's beyond disgusting. They also have a tip jar and when you swipe your car, it asks if you'd like to tip. For what? Food poisoning? Causing my taste buds to temporarily disappear? Go to Chick-fil-A next door if you're needing sustenance. This place is not worth your money. Everyone sitting around me chose Chick-fil-A, and now, I understand why they're eating with such enjoyment! 😭😭😭 Edited to say no wait time, but I think it's because everyone knows how terrible it is!

Really needed coffee for a very early flight out of Dulles. The Peet's was supposed to open at 4 AM but apparently that meant they show up for work at 4? There was a line of about 20 people before Naol finally was ready and opened the gate at 4:10. She got me my coffee and my pastries and didn't wear gloves after counting the money in the register. Gross.