PDQ Ft. Myers: Cleveland Ave.

Went to PDQ last week. Ordered. When the young man brought out our order, he also gave us 2 coupons for free dinner for waiting so long. That was nice. Went last nite to use our coupons....Husbands 5 piece tenders, waffle fries and bread...all was hot. I ordered 5 piece grilled chicken, only got 4 and not hot. Ordered broccoli, it was good and hot. Didn't get bread, asked about it. He brought it out in an aluminum bag and it was cold. Won't go back.

Thank you so much to PDQ for making things right with my order! I was in a foul mood and asked for extra honey mustard sauce — it’s one of the main reasons I go to PDQ. When I got home and realized I only had two sauces for nine tenders, I was honestly so disappointed. I went back, and the manager was incredibly accommodating. She didn’t just fix the sauce issue — she remade all of the food so it would be hot and fresh. Even though I was a bit huffy, she was kind, patient, and absolutely delightful. My parents wanted to go to Capital Grille, and I chose PDQ over Capital Grille — that’s how much I love this place. Experiences like this are why I keep coming back. Thank you for the great customer service and for turning my day around!

Always fresh chicken strips, and the best ranch around! Their housemade lemonade is also amazing. We went through the drive thru and the lady gave my dogs each a treat, 10/10.

Idella provided the absolute best customer service! She was the sweetest lady — so kind and genuinely caring. It’s rare to come across someone who truly goes above and beyond, but she did exactly that. She seriously made my entire day! Hats off to Idella — she’s a true gem and deserves all the recognition. 💫

I have a love hate relationship with this location. Super nice employees. Food does 95% of the time taste great. However, they do seem to forget little things sometimes. Second time visiting, they forgot my fries. Twice they forgot the cheese I paid extra for on my chicken sandwich. This time....those things listed before I can forget, but this one I cannot. I mentioned they forgot to add cheese to my sandwich the other day, and they did slide a "next meal is on us" card into my bag. I am thankful, however .......the picture below is what sets me off. The fries are about 2$. Cheese is a 1.20 a slice. which means that is a total of $4.40 with the fries. Just look at this sandwich.....the meal was 11$. Just can't believe it can even pass as a chicken breast. This is a sandwich for little