Pazzia Ristorante Italiano

The service was excellent. It’s got a very family like vibe with a friendly host. She was funny and talkative. She was the soul of the place. But the food didn’t impress. The pizza had way too much sauce, and was under-seasoned. The pastas were better but they lacked depth of flavor. The tiramisu was good, though. The atmosphere was fine, but the place is small and they don’t have any setup to prevent winds from blowing in towards the tables every time someone opens the door. It was a cold night, so with people coming in and out, it got chilly, and our food didn’t stay warm for long. Overall, this place was charming but the food could be better.

Best customer service in all of SF!!! Food was phenomenal, wine is amazing and I never experienced an above and beyond customer service like that in SF and that's very refreshing. Our time there didn't feel transactional and we were not rushed at all!

We went here after looking for places to eat that were hard to find for my friend because she’s a vegetarian. It was really cold outside, so the hostess asked if we wanted to sit outside and I did not have my jacket so we said no. We had to wait about five minutes for an inside table, but that was totally fine! I did not mind waiting. As soon as we sat down the waiter asked if we wanted any drinks or anything to get started. We ordered two dirty martinis and the Burratta as an appetizer. The Burrata was just OK by the way. Like 2 to 5 minutes later, he comes back and asked if we’re ready to order the main meals. We say we need just a couple more minutes. When he comes back again it seems like they are in a rush. Basically the waiter said yes it’s a busy night so if you guys can go ahead a

This place has a 30+ history for us :D. One of the waiters could still remember the group! First time for me though. We went there for a quick dinner during a friday night in the city. Conveniently located in SoMa, easy to get to by car and on foot. Use paid street parking or a nearby garage. We had a reservation, which was good how busy the place was. Very welcoming staff, friendly and helpful. We were seated almost immediately. Nice selection of Italian staple food and wine list. Settled in with a cocktail and a glass of wine before placing our orders. Had a pasta dish and lasagna as mains. Served fairly quickly. Delicious comfort food, nice flavors and very tasty. We took an equally yummy Tiramisu to go (for a late night sweet with a drink in our hotel). A minor mistake on the bill was

We stumbled across Pazzia on a Thursday evening. This is the best Italian place I have ever been to. The food was amazing, the service top notch, and the atmosphere was perfect! My husband and I will definitely be returning.