Papa Murphy's | Take 'N' Bake Pizza

The pizza was tasty, but the Family Size was really disappointing. A couple of inches around the entire edge had no toppings at all. It felt like I paid for a larger pizza, but got the same amount of toppings as a smaller one. Not worth the price.

Called a day ahead to order, two pumpkin large and garlic knots. It was supposed to be ready at 4:25 PM on Halloween day. When we got there, we could not find our order nor could we get help because it was so busy and so unorganized. Once we were able to get someone to help us, they gave us two pizzas and then told us they were out of garlic knots. They were going to refund the money for the garlic knots and let me leave with the pizzas. I said no you don’t refund me because I haven’t paid for the order yet. This Papa Murphy’s is unorganized and poorly managed.

Delicious pizza and staff is friendly! However, our pizzas are seldom ready when promised and have been incorrect 4/5 times. Totally understandable to have some missing toppings, the wrong pizza, or a piece of meat here and there on our vegetarian pizzas, but I do think we will be trying the Rogers, MN location next time.

Historically it’s been a decent fast-ish paced experience. The last two times have left a lot to be desired. Tonight’s shenanigans were our seven unanswered phone calls to the store between 4:30 and 6pm. When we drove in to order pizzas the staff seemed overworked and incredibly unfriendly (benefit of the doubt: they were unfriendly because they were overworked teenagers). They said they didn’t answer the phone because they didn’t have the staff to do so and that it’d be a 40 minute wait. With an 8-week-old at home it’d have been nice to have waited the 40 minutes at home. We didn’t end up getting pizza.

Online order easy and pickup even easier if you pay online! No wait. Perfect amount of topping and plenty of cheese. Best white sauce of any pizza place. Cheesy bread is great.