Papa Johns Pizza

Today I ordered pizza delivery from this restaurant twice, and both times I never received my order. I was charged, but the food was never delivered. I tried calling the restaurant for over 15 minutes, but it was impossible to reach anyone. There was no way to contact the administration to resolve the issue. This looks like a clear case of customer deception. Money was taken, no service was provided, and no support was available. Absolutely unacceptable. I do not recommend this place.

There were two employees at this location. The first was very polite and indicated that since my order included a well done item it would take a little longer, which is fine. I took a seat inside the store in the waiting area. The second employee was the one serving customers as they walked in. The first indicated my order was ready to the second and removed it from the oven and placed it within reach to the second employee. I proceeded to make my way to the counter. The second completely ignored both myself and the instructions from the first, and started chatting with associates in the store. I had to audibly indicate my order was sitting there and request it. The attitude then was repulsive and my order was disrespectfully shoved in my direction without offering any plates or napkins.

If you’re looking for a place to get derogatory and sexual comments this is definitely the place to visit. My wife went to use the bathroom whilst we waited for the pizza and she was bombarded with sexual comments by two members of staff, who wouldn’t stop even when she said how uncomfortable she felt by them. They continuously put themselves in positions to stare at her the whole time we waited. Had I not already ordered and waited for nearly 40 minutes we would have left. Avoid this place at all costs as it lacks professionalism and actual customer care. The derogatory comments followed, as it’s pretty clear they don’t care for anyone who’s a visitor and doesn’t live in the States.

Very disappointed with Papa John’s. We placed an order and waited an entire hour, but the pizza was never delivered. When we called the store, they claimed the driver came and that “someone opened the door and said they didn’t order anything.” This is completely untrue. We have a camera — no delivery driver ever came to our door. Instead of solving the issue, the staff just shifted the blame. Terrible customer service and a complete waste of time. We won’t be ordering from this location again.

This location is typical for Papa Johns, however, they don't server individual slices so we ended up ordering medium pizza. The staff is nice, but it took a while for the pizza to come and the seats outside were taken by random people who were not customers so we ended up walking around with the box and eating in the parking lot.