Papa Johns Pizza

This location has gone straight down hill in the last 6 months to a year. I've ordered 2x Black Olives on my pizza at least three times and they somehow can NEVER put double black olives, in fact the last time I ordered it they BARELY put a single order of black olives on my pizza. That would be somewhat fine except for the fact that I contacted and received a response from the manager and yet they CONTINUED to fail to put sufficient toppings on the pizza. Heck, the last pizza I ordered had barely any black olives, barely any cheese, and almost no sauce. They pizza maker clearly just didn't care, maybe someone needs to remind them that THEY chose to take the job in the first place. You would think that a manager would sit his or her employees down and go "Hey guys, we've clearly been slac

Three inch crust must be a new menu item. I mean, come on! Not sure how these are considered quality pizzas. I wouldn’t have even sent them out looking like this.

usually this place does a good job, but tonight i had a pizza and cheese sticks that were not good. overcooked, barely any cheese or topping on the pizza, there was more crust than any thing. bottom of pizza was brittle and crunchy. the cheese sticks also had barely any cheese and was also not hot but yet overcooked and crunchy as well

Why do you have one single kid working the 6PM dinner rush on a Saturday night? Get out of Louisville if you are going to abuse your employees like this. I am so tired of seeing franchises do this crap to people. Youre not just abusing the employee, youre abusing your customers. I'll never come back here again and I cant wait for the allotment to inevitably be sold off and replaced with a different business. You should've closed the store. I waited over an hour on my pizza. I will be spreading word around to everyone I know, just like we did with Little Caesars (they're gone now) that you are still staffing your restaurants as if we are in a pandemic. We are as community town. Figure it out.

This used to be a typical decent Papa Johns, but the last time I have gone there it is gross! The food is not prepared properly, the orders show a lack of attention to detail and care, it is not cooked properly - it is just disgusting - like worse then Little Caesars (by a lot). Next time I will check out the one in Alliance to see if Papa Johns has completely fallen off as a chain or it is just this one in Louisville but right now - I am thinking it is local. I have never seen a bigger fall off in quality and taste in any restaurant, let alone a chain restaurant where there should be consistency - they need to shut the doors on this one.