Papa Johns Pizza

Tonight I chose to order pizza through door dash for a quick and easy dinner for this mom of two boys since my husband got stuck working late on a Friday. My door dash order came, but our pizza came doughy and undercooked. I had ordered a large stuff crust and a cheese stick order. Cheese sticks came excellent. I called immediately and the manager answered the phone. I told her the situation and before I could even finish, she apologized first and said they would make it right. She was so kind, understanding and professional. Little did I know I’d get a knock on my door from the manager herself, to deliver my new pizza. She went above and beyond in customer service and hospitality. I was having a rough evening flying solo on mom duty and she showed up just in time to remind me there is st

Store manager was acting a bit off putting, went by the next day to talk to whatever manager was available to see what should be done. The two employees there wouldn't say who was the manager on duty. THEN when I talked to them about my experience, they blew me off and were just being condescending and rude. It was the tall chubby dude with glasses. To be real you are already serving up mediocre pizza, but to have such garbage tier customer service on top of that? Lol yikes. There are only 2 pizza places in town, guess I will just go to the other one. Anyone reading this? Papano's, the other pizza place, has pizza just as good but the employees are sweethearts. Id recommend supporting them, a local business, over some rude arrogant socially inept kids at a franchised location. ♡

This is the second time in a row that we have driven the 10 miles to pick up our order ( because they don't deliver that far out) only to be given the wrong pizza order. Both pizzas were not what we ordered. No even close. We sent our son. Probably should have checked the order but how hard is it to process an order. The first time it happened we said no big deal mistakes happen but this is the second straight time. Not at all happy that they continue to scew things up

They gave me the wrong pizza,and when I brought it back. They gave me a hard time about it. They probably should of gave me a new one ,no charge? But the food was good

These are not boneless wings we ordered boneless wings because we saw the picture on the door and I told the guy I would like them tossed not just put bbq sauce on it then not even toss them and they don’t even toast like actull boneless wings they are chicken nuggets with bbq sauce on them but the pizza was great