Papa Johns Pizza

Do you want to be disappointed? Do you want your order to be cancelled for no reason?? Look no further this is the place!!! The customer service is abysmal and this papa John’s location is not only crap but they don’t care about their clientele. Please stay away from this establishment. I URGE EVERYONE to look somewhere else! Unless you’re looking to starve hopefully waiting on an order that will never arrive. This establishment needs to be shut down by corporate they give a bad name to the reputation. Worst PAPA John’s location!

So, I called to order . Terrible experience! The girl could hardly speak English, I order large specialty pizza, she asked if I wanted extra sauses..I just wanted the 1 garlic sauce that comes with the pizza. Then she oh, we just ran out of large pizza.. all we have is pan crust. I said ok. Delivery was on time only took 20mins from the time I called.. so I read the reviews while I waited(scary)... when the girl came to my house I asked her to wait so I could look at pizza.. no garlic sauce.. she said I ordered special seasoningpack. But I didn't.. the girl on the phone obviously didn't understand English. Either way the delivery girl was very sweet.. she said the person I spoke to was a call center... and that when you call the westlake number you should press 5.. to talk to someone ac

Very bad I am 5 miles away and has to wait over hour just to end up with someone else food. Was told they would remake my order but after another hour my order gets to me with a slice missing

I’ll never use papa Johns at Westlake again. I had the cops called on me at this establishment. I called in my order, they took my card over the phone and said it was declined twice. I check my online account and had 2 charges from them. They asked for the card a third time and I tell her I’m not giving my card again I’ll just come pay cash. I get to the store and tell them why I’m there, they immediately say leave or I’m calling the cops. I leave and my boyfriend goes back to place the same order and was charged $20 more for the exact same order. He refused to pay it and was told he could leave or the cops would be called. He was immediately pulled over after leaving by 2 deputies and informed that he was trespassing.

Great service. Good tasting pizza but seriously lacked toppings. Mushrooms were shredded little pieces and on an x-large pizza there were only 18 pieces of pepperoni. Very sparse but still tasty!