Papa Johns Pizza

Got my food fast and delivery driver was very nice but took my food in and opened my wings to find out they were burnt to a crisp. I ordered them regular. I called back 15 mins to close cuz I did order late and no answer. I paid quite a bit for this food and tipped like always at least make my food right!

Had the new pan pizza. The flavor was good but it definitely didn't have the crunch of a pan pizza. Seemed very much like any regular pizza. Good flavor, easy ordering, was done in the time stated. Just maybe do better with the pan pizza.

So sad! We called and placed a delivery order and was informed 36mins for delivery. We had to wait over 1hr & 1/2 for delivery. We called the store and same old excuse “We’ve been busy and short drivers!” I tried to give this location a chance but I’ll stick to the Papa Johns in Willoughby and I’ll just go and pick it up.

I ordered pizza and wings from Papa John’s on Lakeshore and the pizza was fine but the wings were burnt. I called the manager of the store and he said they weren’t burnt so, see the picture see that they are burnt and he just lost a customer.

We order once a month to 2 times a month. But unfortunately We will no longer use this location. We had a mishap with a phone number so instead of ua getting our 50$ order it went back to store. We followed the tracker and watched as it went past our house (which is across from the police station). We called the store and where treated horribly by the manager. Im in customer service so I understand problematic customers. We are not. I was talked down to by manager. The re sent the order and it arrived completely cold and toppings slid to one side and a 2 hr wait. We will never order from them again. Beyond upset still a week later. No free pizza or discount could get us back. I need a personal apology from thr manager.