Papa Johns Pizza

On 9/6/25, my son requested that we order Papa Johns (Eldersburg) for his 5th birthday party and it turned out to be the most unpleasant and inconvenient experience. We placed an order online for 11 pizzas and scheduled them to arrive at our home at 2:30PM, so they would arrive fresh and hot for our guests. Instead, they were delivered before 1:00PM, and the driver only delivered 8 of the pizzas, 3 of which were completely wrong. My husband first called and spoke with Megan to fix the mistake and she was dismissive and unhelpful. When I called about the issue, I spoke with the manager, Ishmael, who had the same demeanor. Rather than taking responsibility, he blamed the mistake on their website, claiming that the website must have had an issue. He also said that he doesn’t know how the on

Ordered a cheeseless small pizza. Asked for extra toppings to accommodate the lack of cheese. Was charged for extra toppings and as you can see, there’s hardly any. And it was totally dry. The other pizza was completely missing it’s toppings. Pizza was cold upon arrival. Spent $60.00 on 3 pizzas that were very lackluster. Very disappointed. Will be using dominos from now on.

Hands down the best Papa Johns. (Compared to various locations in Baltimore city and Howard County over the last few years) I've never had an issue - always accommodating, professional, speedy and delicious -and I order from here almost weekly! Online ordering is straightforward with great deals and it always feels great cashing in papa dough. Something about the way the dough is prepared and the cheese to sauce ratio is consistently perfection and has us coming back for more every time! Thank you guys. Keep up the great work!

This location use more sauce than cheese on there pizza and pizza is never cooked all the way and hands are never clean they literally touch the register then go back to make a pizza just nasty

I accidentally placed my order for pick up instead of delivery... as I was waiting and waiting I finally checked and realized my mistake. They made me a new pizza when i arrived without any fuss and I really appreciated it. Little things like that r what will maintain a business!