Papa Johns Pizza

I placed my order for a New York style pizza, but I wanted it to square cut. I ordered a pizza at 5:22pm. I received a notification at 5:29, telling me my pizza was on the way. I thought thar was amazingly quick. I knew then that my order wasn't going to be squared cut. I received my pizza, it was warm, but it wasn't what I ordered. I didn't bother to call them because I do not trust Papa John to do the right thing. Not to mention, there is some type of aftertaste. Not sure what's it's from, but it nasty. The rest of this pizza will not get eaten. I'll just take a loss. Signed: Pissed at Papa John

I don’t know what’s going on with this location lately, but it’s been off! I just came in to pick up an order and won’t be coming back. The manager Stephanie has also been acting strangely. what’s going on with her lately? I’d suggest going to the Pizza Hut on Elmore Rd or the Domino’s on Hwy 64 instead, their service is actually pleasant. They should consider themselves lucky this is the only location in Bartlett, TN

The general manager at this location, Stephanie, has a very inconsistent demeanor toward certain customers. At times she she seems cold or distant, which feels unusual and concerning. I guess the franchise owners "PJ Cheese, Inc" does not look at the reviews because something is off with this place. I wont be coming back.

Best pizza we’ve had in a LONG time!! Delivery was fast and our food was still hot upon arrival! Pretty good for a Saturday night, in my opinion! My husband is picky about pizza and he enjoyed it tonight!

I think these workers need to get off their ear pieces and phones and start paying attention to customers and delivery drivers!!! It's incredibly unprofessional and rude when workers are more engaged in personal phone conversations, especially with earpieces, rather than focusing on their duties. This particular worker was using her personal phone with an earpiece to talk with a friend, which is completely unacceptable. I recently saw a post where someone suggested taking pictures to address issues with this store!! Something should be done!