Papa Johns Pizza

During the day pizza here is good at night the pizza is poorly made. When you get off work and order pizza for pickup you shouldn’t have to make sure the pizza is well done all covered with ingredients it’s supposed to have and then you’re already too tired to go back.. welp that’s dinner. Only convenience is the location

Waited over twenty minutes for this on a Monday. 1/27/25 approximately 7:04pm. Soggy pizza. Not even cut correctly into slices. Looks like a half done job. Crust partially burnt. I called and spoke with a manager to be offered a new free pizza. Yeah I’m not driving out there again. Or dealing with your delivery drivers that complain about their tips!! Also the wear and tear of their vehicle they always say. No one is forcing you to work here. Please train your employees to do their jobs efficiently. It’s disappointing that there was a manager there letting pizzas go out looking this way.

I just picked up two pizzas. The Grand Papa Pizza and the 9.99 special up to seven toppings. These were the worst pizzas I have ever received from Papa John. I ordered extra cheese as one of my toppings. It doesn't even cover the whole pizza and the grand Papa was too dark. What has happened? Are there new employees. Very disappointing 😞

Staff is usually nice enough in my experience, but the food tends to be a little off, last pizza I got had a bit of a foul sour smell and the pepperoni didn't have much taste. Wasn't exactly the first time, I remember years ago this location had problems with its freezer. Delivery seems a bit bare bones and the parking is very tricky, a small lot right off of Brodhead that seems to sometimes be shared with apartments. Hard to pull in straight, hard to back out of right onto the highway. Lastly, sometimes there seems to be an extra wait because it's not always well staffed.

My sister used the papa johns app and they didnt give the driver her other box then when she called they said that the driver forgot it and but when the driver went to pick it up they said they forgot to give him the box and the lady who answered the phone for her gave her rude attitude and was arguing with the driver. And was nothing but disrespectful to her AND the driver.