Papa Gino's
Holden, MA · Pizza restaurant
- Address
- Papa Gino's, 797 Main St, Holden, MA 01520
- Phone
- (508) 829-5491
- Website
- locations.papaginos.com/ma/holden/797-main-street.html?utm_source=google&utm_medium=business&utm_campaign=listings&utm_content=website
- Status
- Closed · Opens 10:30 AM
Papa Gino's is a restaurant located in Holden, MA. It is one of 31 restaurants listed in Holden. Its 4.1-star rating is slightly below the Holden city average of 4.3 stars. It ranks #20 of 31 restaurants in Holden. There are 10 photos associated with this location.
About Papa Gino's
The Official Pizza of New Englanders. From our locally made dough and vine-ripened tomato sauce, our heritage and commitment to quality shines through in our delicious pizza. Traditional, Rustic and Gluten Free Crusts are all on the menu. Subs,... More
Hours
| Saturday | 10 AM–10 PM |
Customer Reviews
I don’t think I’ve ever ordered from this Papa Gino’s and have gotten what I asked for. It’s like they don’t read your order and just do whatever they want. They undercook the chicken fingers and French fries so much that we need to ask them to be cooked well done in order for them to be normal. They overdo the salt so much that I need to ask for no salt and salt the items myself. However, they hardly ever get it right. I’ll receive my order undercooked loaded with salt 9 times out of 10 even after writing “NO SALT, COOK WELL DONE”. Most of the time they are also rude when you call with a concern. If it wasn’t one of the few pizza places in the area then I’d completely boycott.
Very disappointed. Stood by the phone while my wife ordered our pizzas. The person taking the order had a hard time understanding we wanted a small pizza with extra hamburger and a large green pepper and onion pizza. I heard it read back two times incorrectly and my wife corrected them. Upon arrival our order was read back to me as a small cheeseburger sub and a large pepper and onion pizza. When I said no that was incorrect and said my wife had a hard time with the person on the phone understanding our order, the person behind the counter gave an attitude and said it was her that took the order. I said well I heard the whole conversation and it was a struggle for her to understand what was being conveyed and her attitude grew. She grabbed who I thought was a manager, who was very nice and
This place is wonderful. They always pay attention to the details, even the little things. They are always friendly and never rude. The prices are okay but definitely will come again!!
Just ordered 80$ in food, and it looks great on the menu. I can't wait to see when i get it. Home, I'll edit and update with photos, so stay close. So you'll know the truth on if you want to go here. So food looks good. But the website est.. time is off, so you have to wait,
We have had the pleasure the past two visits of having Anna as the cashier. Anna has a high level of customer service, great sense of humor and attention to detail. She takes time with each customer and when she waits on you, you have her full attention. She is a great addition to the team.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.