Pao De Mel Bakery

Absolutely disappointed with my experience. We ordered a $40 cake that was supposed to feed 8 people, but it was extremely small and did not taste fresh at all. There was no filling, and it was basically all frosting with very little actual cake. On top of that, the customer service was terrible. The girls behind the counter were unprofessional, rude, and clearly not trained. They assumed I didn’t understand them and kept calling me names in Portuguese. Completely unacceptable. I will never be returning, and I do not recommend this place to anyone. Save your money and go somewhere that respects their customers and serves quality products. Attached are photo references and comparisons to utensils.

My first time here for never again. Weird place, it smelled like stuff was stored for a long time, mildew idk. The coxinha was with a crushed/grinded chicken not the real chicken strings from pulled process, and it was a fake yellow like they add some artificial color, worse coxinha I've had. I also bought feijoada, brigadeiro and beijinho. The feijoada had maybe 2 cups of rice included and mostly beans and bones. No taste really, no salt, no meat, awful. The brigadeiro was not made with condensed milk, it tasted cakey so did the beijinho.

The food over here is good of course nothing compared to the bakeries of Boston. The place was clean and the staff was friendly. I do wish they had a larger selection of pastries and breads but for being the only Brazilian bakery in the area it is what it is. I will definitely return after the holidays hopefully to find a larger selection.

We order here all the time , we never got a receipt. This time we got a receipt and noticed “ gratuity charge “ . Pricing never matched other times but didn’t think too deep about it . We did not eat in , we ordered to go . The person who rings up our order takes our card giving no knowledge they charge their own tip for ordering out . Weird , we don’t sit down , get served or anything it’s just not common . They need this to be checked .

I’m not someone to leave reviews but I had to share my experience , This place is a straight rip off not worth the price I paid for 5 coixinhas 2 coffees 36 dollars with 3.73 gratuity these people must be out of their mind … TAKE YOUR BUSINESS SOMEWHERE ELSE FOLKS