Panera Bread

Walked in mid morning to a light crowd. We were welcomed by an elderly man behind the counter. Ordered our food and went to sit down. Noticed many tables were dirty, had crumbs all over even on the floor and needed to be wiped down. Went to use the restrooms and they needed a bit of tidying up. There was toilet paper all on the floor. Not very impressed. An older lady brought our food. But my almond croissant was missing. She claimed I didn't order one. I had to pull out my receipt <that's why I always get a receipt> and show it to her. Annoyance. She took some time to get it to me. The food was good. Gave it 5 stars. You can usually count on good food here. It's why we stopped in our road trip home. The service was good except for the attitude of the lady. And the atmosphe

Best service hands down, Nathan did an excellent job in the drive-thru. It was my first time and he recommended some great soups. Like the risotto soup, but I chose the Broccoli cheddar... Best decision ever... Thanks for the great service. Sincerely Darlene

I stopped going to panera 2 years ago after a bad experience. Today I tried giving the location another chance. First, when I pulled up to the drive thru, I asked if I could have a moment to review the menu. The lady running the drive thru made it obvious it perturbed her and begin rushing me along. After placing my order I pulled up to the window and paid. The person running the drive thru Brianna switched places with another employee. I waited approximately 5min and when the new employee went to bring me my food she dropped the bag. She opened the window and said only one sandwich fell out of the wrapper so we will remake it. I asked if my whole order could be remade. Unfortunately all I could see was my food was dropped on the floor and I didn't feel comfortable eating anything

Very easy to see why every other establishment nearby is packed, and in here is dead. Why is it so difficult to make a bagel with cream cheese and bacon? We do I need to sit in my car assembling this? First time, won't be back Both coffees were also empty Not sure the lady at the till knows what day it is

I came to Panera bread today because I really wanted some of their autumn squash soup, which is exceptionally delicious. I ordered the soup and sandwich combo and after I finished the soup I decided to order some to take home. I had eaten about two bites of my sandwich. I left my food sitting on the table and got up to go to the kiosk to order a soup to go. My table was within my line of sight so I thought it would be fine. But when I looked down to pay for the to-go order and looked back up, my food was gone from my table and the table was clean! I panicked because I had only started my sandwich and I had not eaten my baguette at all (which is one of the best parts of coming to Panera bread). So I ran to the kitchen calling, "Wait Wait someone took my food and I wasn't done!" I guess I t