Panera Bread

Springfield, IL · Cafe

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Springfield
#108
of 363 restaurants
City Percentile
42%
rating percentile

Panera Bread is a restaurant located in Springfield, IL. It is one of 363 restaurants listed in Springfield. Its 4.2-star rating matches the Springfield city average of 4.2 stars. There are 10 photos associated with this location.

About Panera Bread

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our... More

Hours

Friday6 AM–9 PM
Saturday6 AM–9 PM
Sunday7 AM–9 PM
Monday6 AM–9 PM
Tuesday6 AM–9 PM
Wednesday6 AM–9 PM
Thursday6 AM–9 PM

Customer Reviews

★★★★★ 5.0 Dragon Knight DJX · Jan 2026

The Gold Standard for Lunch – Amazing Service & The Perfect Asiago Sandwich! I honestly cannot say enough good things about this Panera location on Dirksen! I stopped in for a bite to eat and was completely blown away by the entire experience, from start to finish. First off, the food was incredible. I had the Asiago sandwich, and it was fresh, flavorful, and prepared perfectly. You can really tell the difference when the kitchen cares about what they are sending out. It was honestly one of the best sandwiches I’ve had in a long time—hot, cheesy, and exactly what I was craving. But what really sets this location apart is the atmosphere and the team. The customer service here is top-tier! The employees were friendly, welcoming, and genuinely helpful, making me feel like a valued guest rathe

★★★★★ 5.0 Janice Douglas · Dec 2025

I had a great experience at the Panera Bread on Dirksen! The restaurant was clean, the food was fresh, and the service was excellent. Eric, the manager, went above and beyond to make sure everything was perfect. He’s friendly, attentive, and truly cares about the customers. Outstanding service all around and I would highly recommend this location!

★★☆☆☆ 2.0 Carly Tracey · Dec 2025

My mom and I went through the drive thru. Person taking our order didn’t seem happy with us and hand a bad attitude. Tyler who was our cashier did a wonderful job at the window, and when we questioned why something on our order wasn’t on the reciept the girl who took our order with pink hair yelled and screamed at us through the window. Everything else was great besides her…

★★★★☆ 4.0 Armin Syed · Dec 2025

I was disappointed in the service since I asked for a sesame bagel but they gave me an everything bagel. When I asked them why they didn’t give me a sesame bagel, they said they were out. They should have told me when I was ordering so I could’ve chosen my own bagel since I didn’t want an everything bagel. Otherwise, the food was average for a Panera. Nothing special.

★★★★★ 5.0 Kelly 316 · Feb 2026

I got my food delivered today from Dirksen and for the fourth time, you forgot to put chicken in my apple fuji chicken salad...FOUR TIMES. Seriously?? Weird thing is that the west side Panera has done the same thing. Very dissapointing.

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Great Dessert ✓ Great Tea Selection ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance

Services

CafeBakeryBreakfast restaurantCatererCoffee shopDelivery serviceTakeout RestaurantSalad shopSandwich shopSoup restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.