Panera Bread

Food is good whenever I order, but the service leaves a lot to be desired. I come often enough to know when certain staff is there n the energy is completely off. Also it's amazing that there's 3 locations all within the same distance, but this one closes a full hour before everyone else. Even when I try to be supportive because it's in MY community, it's the one that I'm the least satisfied with (and that's the biggest disappointment) & part of the reason for plenty of available parking 98% of the time! From attitude to lack of menu items (or freshness of what's provided). If you're craving Panera, head east to the Munster location or west to location in Homewood

This location is not good. I ordered my fav Chipotle avo chicken. I could barely eat it. Its like they were short on every ingredient and gave me just enough of everything. My sandwich was dry and hardly had chicken. Never again at this location. And its so disappointing cause its so close to my home but I would rather drive to Munster or just skip it all together.. bad business Panera in South holland.

I usually love this restaurant. Maybe it’s different managers on different shifts. Night time manager I love. That’s why I rated a 3. Day time Amanda. Was very rude. Told her I was missing an item she took my bag and dug in it with her bare hands to verify. Very unsanitary, and unprofessional. Then, told me “well I wasn’t going to touch your food”! As if that changed anything when you’re rambling through the bag where my food is exposed with her bare, un-sanitized hands.

Do yourself a grave favor stay away from this panera bread at all costs both managers who work in that store could care less about the quality and the establishment of Panera Bread this one woman who works there tall and built like a giraffe Handling customers, food with big pink, ugly fingernails A wig on her head and keeps the most disgusting attitude.... then you have this tall, skinny zesty, guy with long dreadlocks. Actually, try to charge me $10 for a cup of coffee.When I corrected him, he asks me to leave this store. Do Yourself a favor and go to munster indiana if you live in the south holland area.

Received the wrong sandwhich and when discussed at drive through, worker told me what was said while ordering. Which was untrue. Instead of saying I apologize or my bad, she says u said BLT. Untrue because I don’t even eat bacon. The. The wait was when longer. Customer service review is needed 😢 disappointed