Panera Bread

They seem under tagged and the whole atmosphere is bad and it starts with the staff. no one seems like they enjoy their job. it seemed like they were doing US a favor taking our money. No one up front to get a cup from, had to go look by the service are. The steak ciabatta was dry as hell and the fruit cup was terrible. sour blueberries and the cantaloupe pieces were hard except around the edges where it looked defrosted and old. i won’t be going back.

Food is over priced. I ordered the goddess chicken Cobb salad, and I kid you not, the meat tasted like bologne. The place was a ghost town when I walked in, no wonder. This was my 1st time eating at Panera. I seriously Don't see how they are still in business

This place used to be ‘posh’ . It has lost it’s charm, went from 4.5* to Zero. Staff is refusing to comunicate when you asked about an order with status ‘ready 15-20’ minutes ago, rude staff all around front and back, food is sloppy and cold cuz jt was forgotten on some shelf somewhere. If I pay you almost $20 I definitely don’t need. A Baguette with some tomato on it! Very sad!

The last 3 times I have used the drive through it has taken 15 minutes or more to get my food. This past time I also saw employees on their phones with their food service gloves still on. I don’t think they understand how easily you can see them through the window. They take far too long to acknowledge you at the drive through, they don’t apologize for any wait, and this past time they also got my order wrong. I won’t be going back. This was the worst service I’ve ever gotten at a Panera before.

I placed an order for a sandwich and specifically requested **no avocado** due to an allergy. However, when I received my order, avocado was still included. This is a serious issue, as food allergies are not just a preference but a health risk. Fortunately, I noticed before eating, but this kind of mistake could have had severe consequences. Additionally, the overall customer service was lacking. The staff seemed uninterested, visibly irritated, and acted as though they didn’t want to be there. Rather than providing a welcoming experience, they made me feel like an inconvenience for simply placing an order. I expect better attention to detail and professionalism from a brand like Panera. I hope this issue is addressed so that future customers do not experience the same level of frustrati