Panera Bread

I ordered chicken noodle soup from Panera Bread and paid $10, but what I received was basically a container of broth. After straining it, there were barely any noodles, vegetables, or chicken inside. How can this be called “chicken noodle soup” when it’s mostly water and salt? This isn’t the first time I’ve had issues with their portion sizes at this location. I actually stopped ordering from here years ago because of this problem and decided to give them another chance. Unfortunately, nothing has changed. The soup tasted sour, overly salty, and extremely watery. There was almost no pasta and hardly any chicken. For $10, this is unacceptable. I paid for chicken noodle soup, not flavored broth. Very disappointing experience. I recommend you not go to that location.

I really enjoy coming to this location - the food is always great and most employees are kind. This review is just based on one experience today. I used to work at another Panera location in Texas, so I understand how frustrating it can be when people come around closing time, especially for students working late shifts. Around 8:00 PM, I placed an order scheduled for pickup at 8:55 PM because I was finishing a workout nearby. Right after that, I placed a second order for a cookie since I realized I had a reward for a free cookie. I intentionally scheduled the pickup before closing so it would be convenient for the staff and so I could just quickly grab my order and go. As I was finishing my workout, I realized I might arrive right at closing time, so I called the store ahead of time to

We ordered strawberry chicken poppyseed salad, bread bowl broccoli soup, and french ciabatta dipper sandwich. All were amazing! Salad ingredients were very fresh.

I went there to get me a bowl of clam chowder, and they do not serve that. As I was waiting for my associate, I got a drink. Slime in the ice machine. I paid for over $4 for a iced tea and it tasted funny. So I poured it out and got a Coke instead. That's whenever I realized that there was nothing wrong with the iced tea it's the ice coming out of the ice machine. The health department needs to do an inspection on them. That was disgraceful and disgusting. I will not be going to that restaurant ever again. Obviously poor management.

I called this morning. The first lady who picked up the phone let me know all the frustration she felt in that moment. She was clearly annoyed when I wanted to place my order. Horrible Customer service. BUT THEN Nicol, another super nice lady, took over the phone and helped me put 3 orders for today. I am very thankful for your help and patience. Because of you, my experience changed completely.