Panera Bread

I never really went into Panera Bread before, but I was craving soup and decided to stop in. I ordered a cup of soup and it came with a beautiful, fresh baguette, such a nice combo. I also tried the hibiscus tea, which was amazing! While I was there, I noticed Panera has some kind of unlimited subscription for tea and drinks. If you’re a tea drinker (which I might be now after having that hibiscus tea), it seems worth checking out. I also saw a few regulars come in to refill their cups, and the staff greeted them right away, they clearly recognize their daily customers. Overall, great first experience and I’ll definitely be back.

I don't know if it's individual to this Panera or all of them, maybe they changed the portion? But my salad was underwhelming in my sandwich. Had two pieces of lunch meat on it. The salad ingredients seemed fresh, but we're very minimal. Can't comment on the staff because I ordered at the kiosk and did not interact with anyone. This individual store was pretty clean and there was plenty of seating to choose from. When we visited for lunch. All the tables were clean as well as the bathrooms.

We ordered food for delivery and I chose the Pick 2 option. Unfortunately, the sandwich I received was made very close to the edge of the bread, making it much smaller than usually with very less toppings. In addition, we ordered two meals that each included a bag of chips. The receipt even had the chips checked off to confirm they were included, but both chips bags were missing from our order. When I called the café to report the issue, I was told that I would need to come to the store within the next two days to pick them up. It does not make sense to drive back just to pick up two small bags of chips. This was very disappointing and felt like poor customer service.

This Panera Bread is one busy spot that’s for sure. I wouldn’t advise trying to get anything here without a minimum of 10 minutes. The employees are all friendly, outgoing. I was treated with respect and courtesy. The atmosphere is clean. The people around me are all enjoying themselves and their orders. I come here at least once a week, and I had a free bagel I had to collect, and the cinnamon crunch bagel with plain cream cheese toasted is my favorite. With a cafe latte. A solid spot for lunch or coffee 😎

I’m not going to Panera for atmosphere. The cashier was a joy, so much so that I wanted to leave her a couple bucks. No cup and no option on the screen. The one time I wanted to tip at a counter! Waited fifteen minutes before I thought to investigate. Sitting in a bag down the far end of the shop was my lunch. Bummer, but whatever. Sandwich? Technically, we can call it a chicken avocado sandwich, but there couldn’t have been more than one decent bite of chicken (like if you picked it all off the sandwich and forked it in, one bite). Avocado same thing. Wanting. And for ~$20 for that and coffee and a bag of chips? Tough. Good idea, bad execution, frustrated labor. Miss it at this location, at least on Thursdays at lunch time 😬