Panera Bread

I have been disappointed by this specific location far more than once, it feels like everytime I come here after 7:30 in the morning they are out of plain bagels…. Is that not the most basic bagel on the menu? I would expect there to be a surplus of this one but they are consistently running out before most peoples days even start, it’s bizarre.

Stopped in to have dinner, I waited by the cash register for about 10 minutes, but nobody came up to the counter. Then I finally said hello is anybody there and I’m assuming the shift leader who was a female with a headset on said I’ll be there in a minute. She then went back into the kitchen area, where I guess people were just standing around talking because No orders being made. About three minutes later she came back out and grabbed a pastry and said I’ll be back in a minute. I waited another 10 minutes and she never came back. In the meantime, three employees came out front and looks like they were processing their employee meals through Their register and I asked them is anybody working in the front? They looked at me and said I don’t know. At this point I left but before leaving I t

Absolutely terrible service and food. Took me 30 minutes to get my sandwich when I was the ONLY person in line. And when I got my sandwich they butchered it horribly. I asked for a Tuna Salad Sandwich with NO TOMATO because I’m ALLERGIC and replace the tomato with Parmesan Cheese instead. Instead I got a sandwich with NO TUNA EXTRA TOMATO AGAIN OF WHICH I’M ALLERGIC TO TOMATO AND THE WRONG CHEESE!!! Do not waste your money here I could’ve had a serious allergic reaction had I not caught their screw up.

Not crowded at dinner. Fireplace was working. Made it nice. We were able to sit by the fireplace. It was noticeable no deserts, pastries, bagels or breads on the shelf or in display case. Had to use kiosk to order. I’m ok with that somewhat. Coffee was luke warm at best. Tried the new pepperoni baguette, French onion bowl. Baguette was decent. Needs a bit more sauce however. French onion soup was flavorful. Not hot enough though. Wife & me have not visited here for quite awhile. I’m not in any hurry to return. Sorry Panera.

I purchased the Fuji Apple Chicken Salad for carryout and when I got home and started eating it, I noticed 9 pieces of very old brown-on-the-edges lettuce not fit to serve customers. If I were making this salad myself, I would not serve my guests salad looking like this! I immediately called management and was told he had no control of the condition of the "romaine lettuce" and if I came on a different day, they would re-make the salad. Why should it matter what day it is??????? The salad should be fresh, end of story! I would not even serve my rabbits lettuce like this!