Panera Bread

Honestly the slowest staff I’ve ever seen in my life. You would think the elderly work here. My order looked like it was microwaved and sat up there. My soup was cold and sandwiches weren’t toasted and I ordered a grilled cheese. When they reheated the sandwiches they were burned. He had to make my order all over again. They had no milk out for coffee. The ordering process took forever and I had to inform her of my coupons until she found it. It’s freezing in there. Thank goodness for the fireplace. Overall I won’t come back to this location. I would much rather drive out of my way. The entire staff needs to be retrained on customer service and speed.

Still good food, atmosphere and prices. The room was cleaner than the last time I visited. Service was good as well.

Being a uber here is like being an adopted talented member of a family band! You are overseen, not assisted, treated as if you are glass…actually glass has more of a presence when you walk into it does shatter! They are talkative bunch who ignore and all see to have attitudes and slow paced working ethics. I stood and looked at the Uber Eats order I was assigned to pick up for 16 minutes as they idly chatted and kept ignoring me attempts for service and even having one of the employees walk to the counter in front of me look at the screen on the register and me back at the screen and in my attempt to talk to her she waddled away and stood by the bakery unfazed unamused unethically rude and isolated. When I did eventually get my order they did not hand it to me but rather sat it on the coun

I really try to patronize my favorite places. It seems every time I come here it's a problem. This visit the manager talking to an employee as if I wasn't standing there waiting to order.... Then insult to injury I go to get my drink and it's sticky as hell no napkins. Drink area looks a mess. Instead of all the talking get a mop and a rang and clean this place up! This is the closest location to me so I have to settle. If not I would definitely pick another location to visit! This is just my experience and my expectations. Others may have a different/better visit!

I placed an order at 12:40pm Friday Feb 6, 2026. Turner Hill store. The charge was $34. They took my order and left it at the wrong place. I asked for a re- do, Instead of a refund. It was my job, my lunch. Called 3 hours in advance now!! Manager said "I'll re-do it" Well I didn't get the specifics, I didn't get my soup and it didn't get to me until 4:25. Mind you I am off at 5. Poor sloppy service!! What happened? Was never like this before. I really want a refund for how sloppily they handled me. -$$$ my money 💰 back. Pissed!!!