Panera Bread

The iced mocha latte order stated 20 oz., but what I received, even with the lid, was less than 16 oz. The Asiago croissants were supposed to have honey cream cheese and walnuts spread on them, but I couldn't spread it because they're so thin—so thin you can't open them to spread the cream cheese. This morning I ordered a strawberry frappé. The picture doesn't show the amount, but the cup looks like it's 16 oz., but to my surprise, it only contains between 8 and 12 oz., no more. After that bad experience this morning, I've been scammed again with this order: 6052716062320870. Completely disappointed.

Pretty nice. Only thing I didnt enjoy was that the tomato soup is basically just marinara 😖 quick and easy. Staff was kind.

I ordered a sandwich to-go (my mistake) because when I opened it up, there was ONE half of a tomato, a small slice of mozzarella, and a few pieces of lettuce. I paid a lot of money for bread! If I’d ordered it to eat there, I would absolutely have said something to the kitchen staff. Absolutely disappointing!! I guess what can I expect from a chain restaurant that I assume only cares about their bottom line - not about feeding people adequately for what we pay for.

Got my food, I got two salads and a soup not important. But my salad had a small hair on the top of the onions. I went back to get it remade and maybe a refund. And I would like to say I work in a restaurant (Italian restaurant) and that’s what my mangers would do for the person even. If they had found a hair in there. Automatic refund on the food and a remake of it, if the person wants it. But instead the woman (she is a black woman with a shaved head) was short with me off the bat, seemed like she was more upset with me for come back to get it remade. Also side note I got no refund for the salad same price. This woman also was rude towards me when I was talking to a woman also waiting for her food. This woman in line asked me if I was waiting, told her I just waiting to return my food si

Ordered from their website. The sandwiches were sparse, mine was burnt and so crunch I thought I was going to break a tooth. I have Panera about every 4-5 weeks it's always great, this time (different location) wasn't, but I took the survey they emailed me and they were amazing and gave me a refund for the whole order. Which I was pretty shocked so customer service wise 5 stars. Everyone has an off day so I'm glad they fixed the problem.