Panera Bread

I went in about 40 minutes before closing last night, and the folks working were so sweet! They were able to help me with some loaves of bread and a delicious scone, and since they were close to close I got some extra love from them. Love this location and hope to see them again soon!

I visited at 4:45 pm on 11/1 and the place is relatively empty. We ordered from the Kiosk and went to pick up are cups at the counter and the girl told us she would get them for us and proceeded to wait on a customer that walked in the door whilewe were standing there. She was really abrasive with her tone. Another employee told us we would have to get them pick up window with quit a bit of attitude. We waited patiently at the window and she finally came back to the window and proceeded to do other things like we were not there. She finally got to giving our drink cups and gave to wrong ones even though there was only 1 order on the screen. My wife asked for the correct cup and she gave the correct one with an unfriended look on her face. I said thank you and proceeded to take our order to

Always a favorite for soup, salad, sandwiches, tea and coffee or a favorite drink. Need to keep the areas clean until closing times, I’ve noticed that it was messy around 8pm. Didn’t have to wait that long, about five minutes after placing order. Very good prices on meals.

The team at Panera in Cool Springs is incredible! They are so friendly and go out of their way to make every experience enjoyable. Anastasia and Patrick stand out as they are so kind and helpful! The food is great but the people/team who work there and their service is even better.

I really liked this Panera. It's very spacious and bright. A shoutout to the manager there, Jason, for being a great host.