Panera Bread

While visiting Fort Lauderdale from out of town, this Panera quickly became our go-to spot, we came here every single day during our stay. We usually ordered the egg sandwich feast, and the food was consistently fresh and delicious. What truly made this location stand out was Jennifer, the Assistant GM. She is absolutely amazing, attentive, quick, and incredibly accurate. She paid close attention to every detail of our order and even started remembering parts of it as we came in each day, which really made us feel welcomed. She’s personable, professional, and clearly takes pride in her work. The restaurant itself is very clean, including the bathrooms, service is fast, and the sandwiches are always great. This Panera set the bar high for customer service. Highly recommend stopping here if

I ordered a grilled cypress garden salad and black bean soup. I could not eat either because the soup was extra salty and the caprese sandwich was smothered in mayonnaise. I am highly disappointed.

Worst location ever. Do not waste your time, money or anything on this location. I have given them chance after chance and last night was my final straw with this location. I ordered delivery. French onion soup and salad. Paid $18 for the tiniest portions. French onion soup did not come with cheese nor croutons just a few onions and broth that's it. The tiniest thing of dressing for my salad. Both my Mom and I had sides and they were not there either. No utensils no napkins. Yet we're quick to charge the delivery fee, the that fee etc. I called to speak to a manager was on hold for 25 mins. I hung up called again and was told the manager was extremely busy (this was at 7:30pm) there is absolutely no way the manager was busy. I e been to this location during lunch etc and it's NEVER been b

Cold coffee at 9:00a.m. No hot water. When asked to heat our coffees in a microwave, we were told "no". We waited, along with others, for fresh coffee. The employees, behind the counter, do not look like they are happy nor care. That translates into poor customer satisfaction.

By far the strangest and worst experience I’ve ever had at a Panera anywhere in the country. My family and I walk in and the place is so dimly lit that we thought they might be closed. The bread and pastry area looks about 20% full. Only one employee can be seen, and he’s far away from the registers. He walked by once, twice, and then a third time before even making eye contact and acknowledging us. Have you ever been to a Panera anywhere where you weren’t greeted the second you walk in the door? He keeps saying that someone will be with us soon but so far there’s no evidence that any other employees exist. Finally a shift supervisor appears and he takes our order. When we asked for baguettes as our sides, he said they are COMPLETELY OUT of bread after a volleyball tournament came in and