Panera Bread

Extremely disappointed. It took 25 minutes in the drive-thru to get two sandwiches. There’s no reason a simple order should take that long. The whole point of using the drive-thru is convenience, and this was anything but convenient.

Jalisa in the drive thru was awesome! I usually avoid this Panera because they always seem to be out of what I want. I probably haven't visited this location in 2 years. If Jalisa is working I'll go back. She is great!

I don't know about that atmosphere because I go through the drive-thru. Sometimes the bagels don't taste fresh and a couple of times I got the honey walnut cream cheese and it was not good or fresh, not sure about it.

Long wait. Burnt food. I paid for extra protein and they didn’t give it to me. They also got one of my sandwich orders wrong too. I’ll never eat at Panera again. Always eat and cook at home if you can.

I had a procedure earlier in the day before my most recent visit to Panera Bread, so I wasn’t in the best mood. Still, I had my heart set on some Panera, and they completely exceeded my expectations! The service was outstanding, the staff was incredibly attentive and helpful, which I appreciated even more since I was feeling a little extra needy today. The food was delicious, and my very specific order was made perfectly. I’m a frequent visitor here and am almost always pleased, but today’s experience really stood out. Thank you to the Panera team for turning a rough day into a much brighter one!