Panera Bread

Places a to go order and my sandwiches were burnt. They didn't add the avocado i paid extra for. I told the manager the bread was hard and he told me he agrees they should have cooked it 5 seconds less. REALLY. He also said that the bagels get hard when they cool down. I guess this only happens at this location. I usually order from gainesville location. I should have read the reviews. I had to order food because this was inedible. Will contact corporate. This so called manager is a joke. He couldn't send out another sandwich because he would need to go through doordash. They should have done it. I had to reorder from doordash. Stay clear from this place.

I placed an order today (3/13/25). When I received my order my bagel pack was all tossed in together. It was all mixed with silverware, and cream cheese containers all in one bag. Some of the bagel looked broken from being all tossed around. When I called Julia picked up the phone and didn’t give me a solution she told me “what do you want me to do” . I told her well you aren’t giving me a solution. She then proceeded to tell me I will give you a refund. It’s not about the money. It’s about quality of service and problem solving skills to the customer. I would have been ok with an alternative solution if given. I would have been fine if she would have apologized with a solution aiming towards bettering her service such as speaking to her team members and ensure it doesn’t happen again. I

Food is as expected. Pastries are never fresh, nor will they allow you to choose a fresh item that you can see come out the oven. The bathroom does not get sanatized regularly. The coffee is rarely fresh. It's one of few places in the area with seating, refreshments and wifi to work or study.

Your water down Jamaica tea is lacking of any flavor. I can brew a tastier and sweeter version myself. How inept can you be to ruin something so simple? Never again. Avoid it all cost.

Ah, Panera Bread, how you never fail to impress! I've been a loyal customer for years, and your light roast coffee has become a staple in my daily routine. But I must say, my recent visit exceeded even my highest expectations! As soon as I walked in, I was greeted by the warm and inviting aroma of freshly brewed coffee. I ordered my usual light roast, and oh, dear reader, it was love at first sip! The flavor was sublime - smooth, rich, and perfectly balanced, with just the right amount of acidity. It was like a symphony of flavors on my tongue! But what truly sets Panera apart is the attention to detail. The barista took the time to ask about my preferences and expertly crafted my drink to my liking. The presentation was beautiful, and the serving size was generous, to say the least. Bu