Panera Bread

Staff at this location appears to be new and least interested in their work. There was a time when Panera meant quality food and service and customers didn’t mind paying higher prices. Now the service and quality of food seem to have gone down at least at this location. Ordered soup and veggie sandwich for to go. First they threw all food in one bag, all bread open. Asked and was told they only pack larger orders (rest they dump). When opened veggie sandwich at home, it was full of ham. Called restaurant twice to complain and get a refund and manager hung up twice. Ended up throwing entire order in trash. Poor quality food and worse customer service. Old staff was much friendlier and seem to know what they were doing.

Andrew was so great. I enjoyed the wonderful customer experience during my pick up order today. Andrew ensured that all of the items were packaged in the bag correctly and when he saw that I was checking the bag for a few seconds longer because I thought I was missing an item. He was very quick to ask if I needed anything and if the order was correct and everything was there. I really appreciated it. He’s great!

Oh wow!! What a nice place for a quiet and cool morning. This place is very good and nice. Had good positive experience and weather also very good to have good breakfast and hot coffee. Service was good and decent crowd. I had good time. I recommend this place if you want quiet morning with hot coffee and breakfast. I thoroughly enjoyed.

Ordered the roast beef dip sandwich, was so excited for it, but the OLD question... WHERE'S THE BEEF comes to mind. All you tasted was bread or bread and dip (French onion soup). Sooo Angry!!!

This is the best panera experience I have ever had!! The general manager is the nicest manager i have ever met. She gave us the most amazing service the food was above average, and the atmosphere inside was amazing. She came around to check everything was up to our standards and even brought around a sample of their new product.