Panera Bread
647 Broadway, US · Cafe
- Address
- Panera Bread, 647 Broadway, US-1, Saugus, MA 01906
- Phone
- (781) 941-2220
- Website
- www.panerabread.com/en-us/cafe/locations/ma/saugus/647-broadway?utm_medium=local&utm_source=google&utm_campaign=dpm-dist&utm_term=203552&utm_content=main
- Status
- Closed · Opens 7 AM
Panera Bread is a restaurant located in 647 Broadway, US. It is one of 1 restaurants listed in 647 Broadway. Its 3.9-star rating matches the 647 Broadway city average of 3.9 stars. Based on combined rating and review volume, it currently ranks first among restaurants in 647 Broadway. There are 10 photos associated with this location.
About Panera Bread
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our... More
Hours
| Saturday | 7 AM–9 PM |
Customer Reviews
Idk how a $7 kids meal and a $8 half sandwich and $3 drink somehow added up to $23 and some change…. Typing this as I sit here — workers are too busy being extremely loud flirting with this guy. For the last 30 mins. As he is eating over the counter. Extremely inappropriate.
GREAT Panera. We only dine at Paneras on the road and this location stood out as one of the best on East Coast. Waitstaff very personable and professional, Matilda makes the best Panera latte, food was fresh, served quickly and exactly as ordered. Nice booths available near gas fireplace. Keep up the good work!
Deceptive pricing! I ordered a half salad which on the overhead menu said was 7 $7 and some odd cents but I was actually charged over $9 for it. When I asked about this the woman was an unable to supply and intelligible explanation. In addition, I wanted to get a cup of decaf coffee, but the dispenser was empty. It took them about 45 minutes to refill it, and then the milk ran out. I have to say this was a very disappointing experience.
I’ve been a loyal customer at your Saugus, MA location for over 13 years, and have always felt like part of the Panera family. The staff has consistently been welcoming and kind, and I’ve always appreciated the atmosphere and quality of service — until today. This morning, I placed my usual order but noticed that I had been overcharged. When I politely brought this to the attention of the manager (I believe his name is Oscar), he became noticeably annoyed. I didn’t want to escalate things, so I let it go and proceeded to get my coffee. As I waited for my food, I realized there was no coffee left — something that occasionally happens and is usually not a big deal. I simply informed Oscar, as I have done in the past with no issue. To my shock, he became extremely agitated and suddenly dema
This has to be one of the dirtiest Panera’s I’ve ever been to. I wasn’t going to rate this one star based on one visit, but I’ve been to this location three times over the past month and each time the tables and floor were filthy. We had to wipe down our own table and remove cups and plates left from other customers. Really disappointed that this location stays filthy and isn’t maintained like other Panera’s I’ve been to throughout the U.S.
Accessibility & Amenities
Services
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