Panda Express

Terrible experience. I was about to be served old, leftover broccoli, so I asked to wait for fresh Super Greens. The employee then changed shifts without telling the next worker I was waiting. I had to go back up and explain it myself. An employee named Carla was rude and sent my teriyaki chicken to the register uncut after telling me she was “waiting for a knife” and giving me attitude instead of fixing it. After paying, there was no iced tea, no forks, and no napkins. I ended up asking for a refund. The manager Kenny didn’t apologize at all. Disorganized, rude staff, and poor management. I have photos to back this up. Won’t be back.

I visited Panda Express today because my son highly recommended their orange chicken, claiming it's the best. I didn't know what to expect upon entering this casual restaurant. The atmosphere was lively as the staff attended to the customers, and people dining in enjoyed the food. I patiently stood in line, gazing at the various entrees on display: hot orange chicken, honey walnut shrimp, broccoli beef, and many more. When an employee was ready to take my order, I requested two entrees (original orange chicken & mushroom chicken), one side (chow mein), and a large beverage. Here's what was thought about the food: * The chow mein tasted okay. The noodles were soft and sauceless with a chewy texture. * The mushroom chicken was good; the chicken pieces were tender, complemented by mushroom

The manager Mary is very rude and I’m surprised she has a job here. She spends her time harrassing her employees checking their pockets/person for phones while they are working , Just to walk away on her phone and not help anyone. The picture below shows her standing there watching and doing nothing, if only you could hear her…

Love everything about this location. Clean friendly food is always cooked good and well prepared. They always fill up your bowl or plate with enough food to make it worth your money. Staff is very friendly kind and always willing to be help or assist with anything. Daniel is great at the front checking us out. Asks the right questions. Management is doing great with this location plus hiring great staff. Frequent flyer here!

Very Poor Service Due to Lack of Staff This Panda Express location is extremely understaffed, especially during peak hours, and it shows. Customers standing in line are often ignored while employees prioritize online orders instead of the people who are physically present. I personally waited over 5 minutes just to pay, while the cashier was busy talking on the phone and completely disregarded the line. This is unacceptable and shows a serious lack of management and respect for customers’ time. If you can’t properly staff the restaurant, don’t punish walk-in customers. Panda Express should seriously reconsider how this location is managed, because the service here does not meet the standards of a major chain.