Panda Express
Buffalo Grove, IL · Chinese restaurant
- Address
- Panda Express, 264 McHenry Rd Suite 100, Buffalo Grove, IL 60089
- Phone
- (847) 407-9686
- Status
- Closed · Opens 10 AM
Panda Express is a restaurant located in Buffalo Grove, IL. It is one of 71 restaurants listed in Buffalo Grove. Its 3.5-star rating is slightly below the Buffalo Grove city average of 4.3 stars. There are 10 photos associated with this location.
About Panda Express
Discover bold flavors and fresh ingredients at Panda Express in Buffalo Grove. Located at 264 Mchenry Road our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you're... More
Hours
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
Customer Reviews
Terrible Experience – Please Don’t Risk Your Health! I had an extremely disappointing and disturbing experience at this restaurant, and I strongly urge others to avoid it — especially this location. I ordered fried rice, chicken with mushrooms, and sweet and sour chicken. While eating, I found something black inside a piece of carrot — it turned out to be completely rotten on the inside. It’s clear they simply sliced it and cooked it without checking the quality or freshness. This isn’t just carelessness — it’s a serious health risk. Using spoiled ingredients shows complete disregard for customer well-being. I felt disgusted and upset knowing that they’re willing to serve food in such unsanitary conditions. I will never return, and I strongly recommend you do not eat here. Protect your
I came in around 8:30 PM, about an hour and a half before closing. Some of the food I wanted didn’t look appetizing — it looked like it had been sitting out for a while and had gotten soggy. I politely asked John if he could make a fresh batch because of how it looked. He told me it was still good and had only been made two hours ago. He was reluctant to make more until I told him how much I planned to order. After he made a new batch, he then proceeded to put the same food I had just pointed out as looking bad into my bowl. When I told him I didn’t want that and reminded him I had already mentioned it looked spoiled, he responded with “why not?” as if I hadn’t already explained. He also made a face and seemed visibly annoyed. I understand restaurants don’t want to waste food, but if so
I wanted some quick and easy came here this evening (which I thought was a great option since NO OTHER CARS were at the drive thru)… went to the drive thru no one said anything I said “hello” and received the response “I hear you, hold on” RUDE! I waited over 5 minutes for DAISY S. (As shown on receipt) to get back to me and when she did I received a “what do you want” kind of attitude and no apology for the long wait. When I pulled up to the window she was snarling and rolling her eyes. If I wasn’t so tired and didn’t have my toddler in the car I would’ve left and went elsewhere but not to worry because of Daisy’s disgusting attitude you’ve lost a customer for good.
This Panda is awful. Save yourself the time it is not worth it. I waited for five minutes just to have someone come the the speaker in drive through and then 20 minutes is line. I finally went inside and the drive through person Daisy, is also the GM. She could not possibly care less about her job, her customers, food quality or anything. Rolling her eyes, walking away when I ask a question. Absolutely terrible. The food was ice cold. Pre-made food they scoop was cold as ice. So it probably sat for the 15 minutes I was waiting in line. Don’t go here! I can not stress that enough.
Decent food and customer service. Just wanted to check out the Buffalo Grove location. Food was fresh and staff were welcoming as well. Fried rice took a bit of time to be prepared but understandable given that it is a newly opened one. Also, there were many drive through customers. But one of the staff was kind enough to check on us while we waited.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.