Panda Express

The worst customer service! Found a bug in my food. I took the food back and got a refund. My annoyance is in the way the matter was handled. The manager without an acknowledgement, apology, or empathy just took the receipt did the refund and had me wait. Kudos to Octavio who handled it the proper way. He listened, acknowledged and understood my frustration, and apologized for the situation. I know that nothing could be done but don't pretend nothing happened.

i stopped by to pick up my order before work and simply asked if the sauce for my crab rangoons was in the bag. I wasn’t being rude — I just wanted to double-check because sauces are often forgotten and I didn’t want to have to come back. One employee asked the person who packed the order, and she responded with “I don’t know, I made that like 10 orders ago,” which already felt dismissive. I said it was fine, and another employee kindly offered to grab sauce for me. That’s when the first employee took the bag, looked inside, and said in a rude tone, “You can literally see there’s sauce in the bag.” I wasn’t digging through the bag — I was just asking a simple question. Customer service doesn’t require a fake smile, but it does require basic respect, especially when the customer is being

Every time I go to Panda, any location, the employees are never friendly. I’m not expecting red-carpet treatment, but a little personality or basic kindness would be nice. But what really gets me is the sauce situation. How do you give ONE sauce when someone has ordered three or four different plates of food? Now we’re all sitting around trying to decide who gets the sauce and who has to wait until “next time.” It’s ridiculous. Like I have to make it a point to ask for more sauce but if I forget, I’m human, I’ll get none. I’ve also been told you can’t give more sauces. For the amount we pay for a meal, why in the HE double hockey sticks are we begging for sauces? Seriously why is one teriyaki sauce the standard when everyone is eating full plates of food? I mean the employees act like na

Not worth the stop here. They didn't have most of the items ready. They didn't even have fried rice ready. The service took way to long. Honest the worst panda experience ever. Won't be coming back here until something changes.

This food is disgusting.I can't believe I had the nerve to try it again even though I know I didn't like it next time.I give blood it will definitely be somewhere else. The noodles were like chewing rubber worms and no sauce to be had to put on it. The entrees were generic, same chicken different sauce, if you can find the sauce. If you're donating Blood Please choose somewhere else to go. People working here are Phenomenal and super nice, at least they got that part great lmboooo