Pancheros Mexican Grill - Urbandale

I’m a one and done on that one, yuck. I came in at opening so I tried to keep that in mind. First the guy is about to make my food with the gloves he was wearing while changing the trash can liner handling the trash can. My food was not warm enough. Definitely not safe temps for storing. The lettuce and avocado were brown and they just opened so I passed on those items. The iced tea dispenser just poured water in my cup. Gross, I wouldn’t do it again.

They have completely replaced Chipotle for me. So much better in every single way!

Wanted to try paunch after a little while not having tried it, and oh boy was this was the most expensive pancheros i have ever had, 1 burrito cost $14.50 with no meal and then on top of that a cup of queso was $3.26 so altogether I paid $17.76 for a burrito which wasn’t even that good. This was a scam and I am never going to this location ever again because why did it say $9.65 for a burrito when they charged me $14.50?

Food was OK. Had a couple of really hard pieces of steak in my burrito indicating over cooked or lack of FIFO maybe, not sure. Nitpicking here but, I emphasized a “a LITTLE bit of queso” while also squeezing my fingers together to hopefully get the importance across and unfortunately just like the other locations I still get a full scoop. Which for me personally means I don’t really enjoy the burrito. Now the actual reason I’m leaving the review is that the tortilla on the side my wife asked for was folded into the metal of the foil and had metal and ink on it. Someone might get sick from that and should probably be known not to let that side touch the food when wrapped

You can never go wrong with a Chicken burrito from Pancheros. We believe this is the best location with their consistently good service and food. Plus I am obsessed with their green salsa, it is excellent!!