Noodles and Company

Very disappointing experience at the Rosemount location. I’ve been there twice and both times I ordered Oven Roast Meatballs but was given Korean Meatballs instead. The employee insisted it was correct until I had to show them their own menu. Each time I ended up waiting almost an hour for them to fix their mistake while the team argued about the receipt instead of simply correcting the order. My meal even ended up costing about $5 more because of the confusion. Staff clearly need better training and management needs to take responsibility. Customers shouldn’t have to struggle just to receive the order they actually placed.

It was about 6:15 p.m. on Friday (03/06/26) when another customer and I walked in to place an order. We waited around 5–10 minutes before anyone acknowledged us. The employee at the counter seemed overwhelmed and was dealing with an issue where it looked like another customer may have received the wrong order. After that situation, he came over and asked if we were looking to order. We said yes, and he told us they were no longer taking orders for the night. I was surprised since it was only around 6 p.m., and the store usually closes around 9 or 10 p.m. He said his manager told him they weren’t taking any more orders. What made it confusing was that there appeared to be several employees working in the back and they seemed to be trying their best. Instead of turning customers away entirel

Pretty awful service. I had a takeout order and they didnt include my drink. I waited at the counter for well over 30 minutes to try and get a cup. Seen two other people walk out in that time frame as well. Clearly they're overloaded or simply dont care.

When noodles is in the name of your business you should at least be good at making them. My noodles tasted old and rubbery, completely fused together. The meatballs seemed to be cooking all day and were burnt and gross. I've had better meals at McDonald's.

I have never wished I could rate below one star, but dear god is this place AWFUL! We literally just threw away half of our food completely untouched. I ordered the Alferdo and the "sauce" literally looked like canned dog food. The stroganoff that we got doesn't even have sauce on it I don't think? But it looks like it came out of the microwave. We did order extra sauce, but that just grossed me out even more.