Noodles and Company

The employees here are always nice and courteous whether I am eating here or retrieving an order for a customer. I love Noodles and Company. They are one of my gotos.

My son, husband, and I walked in and immediately noticed a stack of dirty dishes. We walked further into the restaurant and noticed a giant, uncut rice krispy treat sitting out. We stood at the register for a few minutes before we decided to seat our son while someone came to help us. We looked at all of the tables and they were all filthy. After the dirty dishes, lack of care at the location of open, uncovered food, and the filthy tables, we decided the preparation must not be hygienic. We left. You lost three customers because the restaurant looked absolutely unsanitary. As we were leaving, we noticed there was only one person in the back. Please hire additional people to ensure the location stays clean. I will likely never attempt eating here again.

The other reviews are correct about this location having extremely poor management and service. Like others, the door was locked when we arrived in the middle of the day and multiple customers were standing outside. 3 different people had to call the store before the midshift manager screamed at an employee to let people inside. When the food finally came, the order was completely incorrect - a totally different type of noodle, no sauce, and the protein was wrong. The manager/owner didn't care that his team routinely makes orders incorrectly or that the door was locked and no one could get into the store in the middle of the day. Save your money and go elsewhere.

THIS PLACE IS A CONSTANT ISSUE. I have ordered from this place at least a dozen times and I have never had a restaurant screw up so many orders so often, 9 out of 10 times my order is either missing important ingredients or is entirely different from what I paid for. I cannot believe it, this has been going on for MONTHS, they should either close down or hire an entirely different crew. Included is mine and my girlfriend’s Shrimp Scampi, missing the red tomatoes, herbs, seasoning, and Parmesan crusted chicken.

After reading other reviews, it appears that this location lacks competent management. The workers seemed genuinely caring, but our food was eventually thrown out. Our noodles were soaked in sauce with no cabbage or cucumber or spinach or layers of flavor. We thought we would at least enjoy our potstickers, but unfortunately they still had frozen spots in them. One of the most disappointing meals we have ever had - anywhere.