Noodles and Company

Basically a fast food chain that serves noodles. General fast food atmosphere, but clean and well lit. Service was excellent. Prompt, efficient and friendly. My meal .. Pad Thai with shrimp was freshly prepared and tasted as expected and was delicious. Convenient location, easy to pull in off the highway. The real boost, my dine in meal was served on a reusable plate with silverware and napkins delivered to my table. I expected disposable and really enjoyed dining with real silverware and plates. I also chose a prepackaged chocolate chip cookie to take with me.

Excellent place to eat m. Char was very friendly and helped us with our membership. Had the Steak noodles and my fiance had lemon shrimp scampi both very good. Travel filmmaker from Galena IL

So I love Noodles and Company. I think the food is good and I also think they have lots of options. I know this location is brand new as of Dec 2023, but they have things they need to work on. The customer service was not good. We had a problem with them not accepting gift cards? The main reason we came here was because we had a gift card. When we asked for a manager nobody could find him. And finally when the manager came over he said they couldn’t do anything, didn’t say sorry and only offered us a rice crispy treat after we didn’t respond to him. The atmosphere is generic, weird and lackluster. I hope they make changes to the inside eventually. With a lot of new businesses, it takes time to perfect everything. I just hope they do sooner rather than later.

Order wasn’t even started and said hasn’t even popped up on screen find it hard to believe I’m on a double stopped at one restaurant first across the street order should’ve been started feel like she took care of other people first instead of correct order that they come in need to do better

Our order for the pick up window was set to be ready at 5:16. I pulled up to the window patiently waiting for four minutes while watching the workers put food together. In four minutes not one employee greeted us. When she opened the window she asked for the name on the order slams the window shut. When she brings it back I said that we had been waiting for four minutes and she replies yeah okay and shuts the window. I’m sorry for inconvenience you to do your job.