Nick Charlaps Ice Cream, Inc/Sweets on the Hill

West Seneca, NY · Ice cream shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in West Seneca
#18
of 69 restaurants
City Percentile
66%
rating percentile
Address
Nick Charlaps Ice Cream, Inc/Sweets on the Hill, 1203 Union Rd, West Seneca, NY 14224
Phone
(716) 675-3981
Website
nickcharlapsicecreaminc.com
Status
Closed · Opens 12 PM Sat

Nick Charlaps Ice Cream, Inc/Sweets on the Hill is a restaurant located in West Seneca, NY. It is one of 69 restaurants listed in West Seneca. Its 4.5-star rating is above the West Seneca city average of 4.2 stars. It ranks #18 of 69 restaurants in West Seneca. There are 10 photos associated with this location.

About Nick Charlaps Ice Cream, Inc/Sweets on the Hill

Ice cream, chocolate & gifts! Open year round with the exception of January

Hours

Friday12 PM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Tanner Sabia · Nov 2025

I asked for 2 banana splits to go. Took forever cause they first didnt make them to go and then when they did they exploded one and had to remake it. I live 2 minutes down the road and this is what they looked like when I got home. One was supposed to have juat choclate ice cream and no pineapple. I got 1 strawberry and no hot fudge. Tried to call no answer.

★★★☆☆ 3.0 c nap · Mar 2026

Custard tasted like regular ice cream. But please stay away from the chocolates. They taste like they're made with that cheap palmer chocolate you buy at the $ store.

★★★☆☆ 3.0 Dominic DiMonda · Jan 2026

Not enough staff. Do NOT order the Cannoli flavor, it tastes very off and as if it has almonds or something in it. Nothing like any Cannoli I or anyone has ever tasted. Do order the chocolate marshmallow and the whip cream/hot fudge toppings are very nice

★★★☆☆ 3.0 Keenan Broderick · Nov 2025

I only go here 1 to 3 times a year, but only when Kone King is closed for the season. The prices are okay. The food is 8/10. Usually minimal wait. Dining area is a little crappy - chairs are uncomfortable and all the tables are too close together. Lately the staff interactions have been worse. My favorite is the dead-eyed, scowling, grunting lady who served us the last two visits. So pleasant. I dont understand why half the store is over priced chocolates, but I never see anyone buying them....?

★★★★★ 5.0 Bill Barrile · Feb 2026

Had a unique situation whereby I needed a box of Valentine's chocolate AND a card. Was unable to get there due to recent injury so i called NICK's. Spoke with Stephanie who helped me select candy & a card as well, took my credit card order via phone & arranged to have it ready for a neighbor to pick up!! That is stellar customer service!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shopCandy store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.