New Brew Cafe

3rd time here and I always get the Caramel Frappe W extra caramel drizzle . Never fails , Not too sweet just perfect 🫶🏼 I never had to wait long to get my drink . Staff is friendly and fast

Poor customer service from the start. 1. Waited for over 5 mins just for the girl to take my order while I was the only customer. 2. Not paying attention while taking the order. 3. Mixed up the ingredients on the two sandwiches. 4. I paid $31... 5. The cheese on both sandwiches were not melted and still cold. 6. Frappe was completely watered down. Just simply a very poor experience for us and poor customer service.

It was just over $36 for two small mochas and two bagel sandwiches. If it was anymore more than just a bagel, cheese, egg, and bacon it wouldn’t be an issue. It fulfilled my curiosity, I’ll stick with my normal small drive thru coffee stop off of greenback.

I ordered delivery here, it was my first time ordering and I enjoyed it. The pastries were delicious and arrived warm and toasted. I ordered the coffee cake for $3.99 and was surprised they give you 2! what a great deal =) However, the coffee was not the best and I think its was way too expensive, it cost me more than Starbucks! The flavor was not good that might be due to a long delivery wait. The whipped cream was melted and the flavorings were not very strong or even tasted...I would definitely rather Starbucks if im paying that price.

Mocha was very watered down. I ordered a white mocha and received a dark mocha. When I asked the girl (working 11/8/25 @ 1:30) about it not being a white mocha, just said ok thanks, bye and slammed the window shut. She was super rude, and was more interested in being on her phone than working. Husband’s frappe tasted like shaved ice water. The place has definitely gone down hill.