Mrs. Winner's Chicken & Biscuits-East Point

Good soul food. Never disappointed. I always get the chicken livers and I love them. I’m glad they’re in my neighborhood.

Food was absolutely amazing! Everything was outstanding with the food. The staff was less than welcoming. They need a course in customer service 🙄

I literally have a whole nasty ahhh eyelash in my freaking food . I will NEVER be back EVER . Like so disgusted . Fake eyelashes need to be band !!!!!!!!!!!!! FOR GOOD THIS IS CRAZY AND SICKENING ! And when I brought it back everyone’s worried about where the lash came from Instead of taking accountability!!!! I left from the drive through and noticed the lash right away and came right inside ! So if the lash wasn’t from someone this morning shift then that means yall sold me some OLD CHICKEN !!! The lady who refunded me my money gone ask if I brought the drinks back in , instead of being apologetic and compensating. Overall TERRIBLE EXPERIENCE AND I WONT BE BACK !

I’m extremely disturbed by my recent experience at Mrs. Winner’s. Around 4 PM, I ordered a meal while on the road and unfortunately didn’t notice right away that the chicken was completely raw and bloody inside. I took a bite and immediately noticed a strange taste. Upon checking, I saw the chicken was visibly undercooked and bleeding. As of 5 AM the next morning, I’m experiencing severe symptoms: vomiting, diarrhea, stomach cramps, high fever, and chills. This is not just a bad meal—this is a serious food safety issue that could lead to hospitalization or worse. Serving undercooked chicken is a direct violation of health and safety standards, and I’m urging corporate and management to take immediate action to address this issue and prevent this from happening to someone else. Consumers

I am extremely disappointed with the level of inconsistency, unprofessionalism, and disrespect I have repeatedly experienced at this Mrs. Winners location. They are constantly understaffed, and the customer service reflects it. I spend money here several times a week, yet Ms. Elaine consistently treats me as if I am not a paying customer. Her attitude is rude, dismissive, and completely unacceptable. On Friday, November 14th, my $30 order was messed up, and the manager personally wrote my name in the book and told me to come back during breakfast to correct the order. When I returned, Ms. Elaine claimed she “didn’t see it” and insisted she had to take everyone else’s order before she could even check. That level of disregard is beyond unprofessional. Today was the final straw Ms. Elaine