Mona Lisa Pizza

I just wanna say first of all I came all the way from Queens I saw their Instagram post. Didn’t think twice came the next day. And it’s exactly what they promote. Nice thing crossed the crunchy part is with cheese. You guys have to try.

I called to fix a mistake with my order and was talked over, yelled at, and told to “relax” instead of getting any help. No apology and no accountability. I ordered pizza and a hero on the Slice app for pickup, but it defaulted to delivery. I called and had it switched to takeout. When I arrived, they told me it had already gone out for delivery anyway. I waited 10 minutes, the food never came back, and they refused to refund me or remake the order. All I wanted was a simple takeout order. Instead I got attitude and lost $40. I won’t be back.

Worst Customer Service I’ve Ever Experienced This was absolutely unbelievable. We ordered pizza for delivery and it arrived ICE COLD and tasted like cardboard. Completely inedible. Instead of enjoying our meal, we ended up dealing with the most disrespectful behavior I have ever experienced from a business. We called calmly to ask if there had been a change in ownership and requested to speak to a manager. The person who answered claimed he was the manager. Rather than apologizing or offering any solution, he rudely told us that if we didn’t like their pizza, we should never order from them again — then HUNG UP on us. When we tried calling back, they BLOCKED our number. Just like that. No accountability. No refund. No professionalism. We threw away $28.00 and were treated like we didn’t

With each new owner, this pizzeria/restaurant slides further and further down hill. My husband and I used to frequent it often. But the newest owner's prices are those of fine dining, which this pizzeria is not. Tonight, I decided to spring for the $22.50 chopped antipasto salad. I got it home and opened it to find half a container of chopped vegetables. No salami, ham or provolone. I called to tell them and whoever answered the phone said they would deliver a new one. Fine. The only problem was it took over an hour to get the salad. And it cost me another $5 to tip the driver, who did nothing wrong. I also ordered two slices of 'Grandma pie' which the kid stuffed into a bag. I asked if he had a small box. He said yes, but they'd be fine in a bag. It wasn't fine for me, who

This is the best pizza in monmouth county! We love Mona Lisa and the staff is always so welcoming and attentive. We hosted Sunday Football and ordered a few pies and all of our out of town friends raved about how great the pizza was. Wish I could give them 1000 stars!