Moe's Southwest Grill

I don't always embark on a quest for the ultimate burrito, but when I do, I prefer the high-energy, salsa-saturated sanctuary known as Moe’s Southwest Grill. From the moment you cross the threshold, you are greeted by a thunderous "Welcome to Moe’s!"—a vocal tradition so powerful and welcoming it makes every father in the building feel like he just successfully backed a trailer into a tight driveway on the first try. This establishment is a masterpiece of reliability, offering a customizable dining experience that functions with the precision of a well-oiled lawnmower on a Saturday morning. ​The menu is a clever nod to pop culture, featuring the legendary Homewrecker burrito, which is a structural marvel of culinary engineering. It is packed with fresh ingredients and, most importantly, gu

As soon as you walked in you could tell the workers were not happy. It was 8:30 and there were 5-6 people in line on top of the people sitting down to eat. We sat down to eat around 8:40. Before we sat down the workers were yelling across the store at each other about how if certain things weren’t done that it was there fault even though they were busy until closing. Okay understandable, inappropriate but understandable. One worker in particular you could tell was not happy, she was cleaning the entire place, getting ready for close. Some people sat down at tables that had already been cleaned and pushed in because there wasn’t enough room (we did not). She came near us to clean a table that had already been cleaned and SLAMMED the table against the booths. My infant was in her car seat in

Understaffed, overwhelmed employees. They were doing their jobs just fine, but lord someone needs to come save them. Raw chicken sitting out on a tray. Store a mess. Won’t be coming back. Terrified people will get food poisoning. It’s unfortunate because moes used to be FANTASTIC. Prices high but low quality food.

We ordered delivery through the app. 2 out of our 3 items were wrong. After being on the phone for almost 10 minutes i was placed on hold atleast 3 times before a different person got on the phone and told me I have to complain to the delivery partner and not through them. Then why did I just waste 10 minutes on the phone with these people??? Maybe if they made the orders right to begin with these problems wouldn't happen. I'd like to be contacted. If I am not, I will reach out to higher lead ship if necessary.

First, the staff did a fine job but they are stuck serving the food that Moe's dictates. I haven't been in a while and when I saw the Rational ovens I should have known it would be worse. These exist to dumb down the operation. No more grill or burners I guess. No more actual cooking. Now it's steam roasting. Well the proof is in the lack of flavor development. The steak was definitely not worth upgrade. The peppers and onions seem to be precut and whatever firming agent or preservative really effects the flavor. This was once a better chain but now, not.