Moe's Southwest Grill

Service is fine. They're fairly busy with online orders but are polite and informative. Quesadilla isn't very crispy if you fill it with fresh veggies. Wish the heated iron were heavier but food's what you'd expect. Salsa bar is nice to have, but prefer the chipotle ranch, poblano crema, and chili lime salsas. Floors a little sticky, but there are plenty of seats and space around. Burrito bowls are some sort of plastic. Nicer than chipotle if you take it to go since it won't bleed through the bottom.

Love coming to this Moe's location! By far the best location - I drive 20 minutes from Philly to eat here lol. Allan is the very best, fantastic customer service and always so friendly. I lost my ring once and the employees were incredibly kind in helping me look for it! 10/10 recommend. LOVE their queso hehe

I’m not sure what happened to Moe’s. I used to argue that they were better than the competitors and was getting them for lunch multiple times per month. Back then, they had fresh food, large portions, and great customer service. This is only my second time at this location, second time having Moe’s in a little more than a year. I wasn’t greeted with their known welcome call, brown guacamole, my food had a hair in it, and when I called for a refund I was told the manager wasn’t in and would return my call in the morning. I never received a return call and instead made a complaint through the app with pictures showing the “full” bowl with hair. A few days later I received an email with a coupon for a free entree. I don’t want a free entree, I want my money back. I won’t be back.

This place has gone downhill, it seems each time I go here it gets worse. This time was the worst experience I’ve had. I used to come here often a few years ago and I decided to try them again tonight. The inside seemed dirty and obviously uncared for, creating a depressing atmosphere. The soda machine wasn’t working properly, all the sodas tasted watered down and 2 of the flavors were out of order. The counter the servers use was filthy, you could tell it hadn’t been cleaned in a while. The service wasn’t much better, the servers were rushing through the order and had an “I don’t care” attitude. It made me feel unwelcome. The pricing was terrible for the quality of food. The food itself was okay, not like it used to be. I’m leaving this review so the owner can hopefully try to make a cha

The four team members working the night of December 2nd 2025 were amazing! With the rush of the “free entree deal,” they did wonderful. Awful on Moes corporate for not sending more people to help but these four killed it and took care of all orders in a timely fashion. All praise goes to the staff.