MOD Pizza

Great experience at the MOD Pizza in Ladue! Daisha made my pizza and was super fast and very sweet. She was helping a customer pay before me and even apologized for the brief wait, which I appreciated. I love that there are plenty of ingredients to build my own vegan pizza. She also asked if I was a rewards member; usually I have to bring that up myself because it gets skipped, so that was a nice touch. The restaurant was clean overall, and the ingredient/workstation area looked well maintained too. Solid service and a good visit all around.

11Feb2026 8:11pm internet order placed. Zero customers at the location. The good: The location was exceptionally clean. Windows were being cleaned and I was greeted upon walking in. The bad: After telling my name for the pick-up order (which was late) the cook said he was pulling it out of the oven as we speak. I watched him pull someone's order out. Almost 10 minutes later he came out and handed me my order. No steam coming from the pizza 😢 . Got back to my room which was only 4 minutes away and the sauce was 🥶 cold. If I could five stars for friendliness, that would be a dream. Unfortunately honesty regarding the end product is what matters. Anyway maybe another time.

I placed an online order for pickup. I ordered a pizza with vegan cheese. It came out looking like they forgot to put most of the cheese on there. When I asked what happened I was told that’s how the vegan cheese melts. But it wasn’t even fully surrounding the pizza? Then when I asked if it could be remade with more cheese I was told to get back in line and I’d have to pay more for the extra cheese. I’ll attach a picture for reference. I asked for my money back and I won’t be returning. The employees were not helpful whatsoever and rude.

1st and last visit. Everything was just meh... Not much toppings and the crust was disgusting, I couldn't eat it after I turned it over. (See pic). The pizzas I got were sloppy looking also, just bad. Don't know how some of these places get good reviews. The crust actually looks a bit moldy and I ate some of it! Just GROSS Wish I could find a good pizza place!

Pizza was burnt and ingredients tasted old. We also ordered a salad that was heavily wilted. This is the last time we'll be back. Its sad to see such a great chain drop it's standards.