Menchie's Frozen Yogurt

The service at this location was extremely disappointing. Working at a frozen yogurt shop should be one of the simplest jobs, especially considering customers serve themselves, so there was absolutely no reason for the staff to have such a negative and unprofessional attitude. No mess was made, and we were respectful customers, yet we were rushed the entire time. The employees were more focused on being on their phones and talking to each other than actually helping the customers in front of them. It honestly felt like our presence was an inconvenience to them. On top of that, the staff were being sassy and mumbling under their breath while we were there, which was incredibly rude and unnecessary. If employees are going to work in customer service, basic courtesy should be expected. Custom

Go-to froyo spot 😋. This time I decided to combine the strawberry flavor (my favorite!) with the Classic Vanilla Cupcake flavor..I think this was the best swirl I’ve ever tasted!

I visited on 2/7/26 at around 9:50, and unfortunately had a disappointing experience. The employees working at the time were very disrespectful and repeatedly rushed us while we were trying to finish filling OUR OWN BOWL. We were not making a mess and were being mindful of the space, yet they continued to mouth comments to each other while we were there. This made the experience very uncomfortable. Because of this interaction, I will not be returning and cannot recommend this location.

This place reminds me of Pinkberry, and the yogurt flavor is as impressive as the toppings are available. Price of a cup of frozen yogurt is measured by its total weight, so obviously, the more topping or frozen yogurt you put, the more you pay. This place gets a 3-star because the staff definitely needs to keep the topping stations, and even just the general sit-in area more tidy. Crumbs and toppings littered the topping stations, used napkins scattered across the sit-in tables. It seems like the staff are apathetic and just there to collect a pay check. The frozen yogurts are 👌 and hits the spot during a hot sunny Texas summer.

Attentiveness of owner to food allergies was both impressive and heart warming. He explained their efforts to avoid cross contamination, including keeping mix-ins in individual containers. They have multiple gluten free and dairy free options as well as vegan sorbet. So nice to find people and places that make efforts to ensure everyone can enjoy their menu. 5 star service. We will definitely be back!