Melting Pot

Updates: We revisited after getting a response from the manager, and it was fantastic this time! Greeted and seated right away. Service, food quality, and ambience was all perfect. We ordered 4 course meal and it was filling and a fun experience. Definitely coming back! ‐------------------------------------------------------ Original post: When we went there, we weren't even greeted for more than 15 minutes. There was a server but she didn't sit us down or showed us menu nothing like that. She simply said they have a shortage of workers that day, without telling us how long we should wait or no apologies. There was another group who waited with us more than 10 minutes and we all left the restaurant. Pretty sure the only server wanted us to just leave. Understand that a shortage of staff is

We have come here multiple times for dinner, but never for lunch. I looked at the lunch menu online and decided to give it a try. Upon entering around 11:20, the restaurant was empty and there wasn’t anyone in sight. We stood around for about 5-8 min and finally, our server saw us and seated us, but gave us dinner menus. I asked about the lunch menu and the server, Joe, asked if I meant the brunch menu? I said, the lunch menu that’s posted online. There was some confusion bc he said he only works nights and was just filling in for someone. He brought the brunch menu and it showed $25 for the “Fondue in a Flash”, but the website showed $20. He honored the web site price, which we appreciated. We ordered 2 of those and my sons got a burger and a chicken sandwich. The size of the burger an

Alyssa was amazing. It was mine and my husband’s first time to melting pot even though we’ve lived in the area for 3 years and we had so much fun. We did the BIG NIGHT OUT and it was a great value for what you spend for two. Our server was very attentive personable and we will definitely be back to enjoy the fondue again! Thank you Alyssa for a great first time experience.

Overall experience...pretty good! Ordered the 4 course dinner! To be honest....got full! Well worth it.....fresh and flavorful! I took the option of cooking on the cast iron....next time I would use the broth option! The dessert portion was absolutely amazing! I gave 4 stars for only having 3 servers which delayed our service to the table

My husband wanted to surprise me for my birthday and made a reservation at this restaurant with a romantic table. The plan was to arrive and have everything be perfect, but when we got there, nothing was ready, they didn't even have a table for us. They told us they would set one up, but of course we said no, we canceled and left. Everything went wrong.