McDonald's

Went here on March 5, 2024(Tues morning) @ 8:40am. Went inside to order. Inside was very clean. I ended up ordering off the kiosk using an app because I had a coupon. Staff was very friendly and kind and professional. As a stated earlier, the inside was very clean. It was very busy at the drive-through window. I expected because on the way to work. It took awhile to order at the kiosk and figure that whole thing out. They didn’t really have the time for me to order at the counter and if u use the app/kiosk u get a better deal. Didn’t have any problems ordering. I know some people after me had some trouble and didn’t ask for help. Over-all, this fast food place is suffering from lack of employees like many fast food places or just restaurants in general. For me however they were fast

As I was giving my order I noticed an employee on her phone and had mentioned to the other person I was with that "isn't it against McDonald's policy as an employee to be on your phone". As I get done the cashier lady said "oh she just had a baby" I'm pretty sure that's not and emergency as you are supposed to be doing your job and emergency calls are to be reserved through the store phone. Just a little inside of your 1 star employees.

Parents with small children beware! My family and I were excited to enjoy and visit this McDonald's for the first time and experience the play place. Immediately upon entering the play area, it was freezing! Like 45°-50° max. Literally the other children were shivering and the other parents were wearing their coats with hands in pockets to stay warm. Within several minutes a young boy (7-10 yrs) sitting at the tables in the play place began talking in very loud profanity (F bombs, etc.). After a minute or so he left the play area. The other parents and I looked at each other not sure where their guardian was. Another parent went to the counter to inquire about the boy and a woman in a black manager shirt, very rudely stated the child was her son before aggressively walking past the parent

If you pay cash you are made feel like you are an inconvenience. Not to mention having to wait for someone to even recognize you are waiting for someone to help you. Never again

Not good. Not very clean. Got a McChicken and there was a bone found in sandwich. Was given a free sandwich coupon and dessert for their store only that expires at the end of the month. I would not eat here again if someone paid me. Reaching out to corporate to let them know.