McDonald's

Frustrating Visit - No Ice Cream, No Ketchup We visited this McDonald's location with our kids, who were really looking forward to getting ice cream. Unfortunately, the ice cream machine was not working, so there were no cones, sundaes, or McFlurries available at all, which was a big disappointment for them. To add to the frustration, when we got our fries, we asked for ketchup and were told there was none available either. We left without any ketchup for our fries. The restaurant was also not as clean as you typically expect a McDonald's to be. The company highlights cleanliness as a top priority, so this was noticeable and disappointing. The drive-thru was very busy, which likely contributed to the overall experience. While I understand that individual locations can face challenges,

You can only do one review per store so I'm going to have to edit my previous one... Because I don't want to give anyone false hope if they have to go to the store 😆... 6:10 in the morning, did my order in the app, in the store, so tell me how I got cold food? Even the coffee wasn't hot which is crazy cuz McDonald's coffee is always scalding! I ordered all my condiments in the app, because I rather have it wrong on the side than wrong in the coffee! 😉 Somehow it was still incorrect, even though it's literally printed on the receipt on the bag. When I went up to the counter and asked the employee for the missing condiments (which there were multiple of because half were missing and half were wrong)... She was so rude, all I can do is shake my head and laugh. When I got to the hot picante

I want to express a complaint about the mistreatment I received from an employee last Saturday, September 6, around 2:30 p.m. I came to this store to pick up a DOOR DASH order that was supposed to be ready at 2:34 p.m. When I arrived, I didn't see any of the bags usually prepared for DOOR DASH pickups. I asked an employee (his photo is circled here in red) and showed him my phone so he could see the order number. The employee told me the order was on the mirrored screen, but that he couldn't prepare it; he had to serve other customers. It seems he saw me as a vegetable or a piece of wood, because I'm just as much a customer as anyone who goes to pick up orders at McDonald's. Therefore, I'm representing a customer who's waiting for their order and is paying for a service to have it delivere

I came to this McDonalds and ordered from the drive thru around 11:22 pm and asked for a $5 Mcchicken Meal Deal with cheese. But once I got home to enjoy my food, I found out my McChicken didn’t have chicken in it ! Disappointed since I paid extra to put cheese on it, but they made sure to put the cheese.

I was in the drive thru today on Monday around 12:40. I don’t know who the lady was that this establishment had the front window but she needs some attitude training classes of some sort. When I was ordering food I guess the person at the kiosk misheard me and forgot to add a #9 I ordered. When I came up to the window the lady was reading off what I ordered and when I tried explaining to her that 2 double cheeseburgers were missing off the order and I personally know it would’ve only taken a few clicks of the screen to add them on there but instead she wanted to get a raunchy attitude saying something along the lines as “ I don’t take orders here”. I didn’t even ask if she could just add them or nothing, she is obviously too lazy to do her job so I didn’t say anything else and drove off to